Public Area Attendant, Riverbend

Kohler Hospitality; Kohler (WI); On-site; USD 18,000 - 27,000; Part time

Job summary

Kohler Co. in Kohler, Wisconsin is seeking a part-time Public Area Attendant to keep lobbies and all public facilities tidy, greet guests, and handle requests while upholding a positive guest experience.

The role includes turndown duties in member rooms and maintaining security and confidentiality. You will clean lounge areas, dining rooms, hallways, restrooms, and spa areas as needed, stock supplies, and report maintenance promptly.

Qualifications

• Keep lobbies and public areas clean and tidy.
• Strong guest service and problem-solving skills.
• Ability to work weekends and holidays.
• Authorized to work in the US without sponsorship.

Responsibilities

• Clean public sitting rooms, hallways and all public restrooms.
• Clean dining room, boardroom and occasionally spa area.
• Sweep, vacuum and mop flooring; post caution signs as needed.
• Polish furniture, fixtures and railings; vacuum elevators.
• Dust all public areas and keep front of the hotel free of trash.
• Assist members in Public Areas when required.
• Perform tasks of a Housekeeper if needed; report maintenance issues immediately.

Education

High School Diploma preferred

Job description

Keeps all lobbies and public facilities (such as lobby restrooms, dining areas, the front desk, and offices) in a neat and clean condition. Public Area Attendant promotes a positive image of the property to members and must be pleasant, honest, friendly and should also able to address guest requests and problems. Position also acts as turndown attendant refreshing member rooms early evening.

Work Mode: Onsite. Location: Kohler, WI. Keeps all lobbies and public facilities (such as lobby restrooms, dining areas, the front desk, and offices) in a neat and clean condition. Public Area Attendant promotes a positive image of the property to members and must be pleasant, honest, friendly and should also able to address guest requests and problems. Position also acts as turndown attendant refreshing member rooms early evening.

Specific Responsibilities

• Cleans public sitting rooms, public hallways and all public restrooms throughout the mansion
• Cleans and maintains dining room, boardroom and occasionally spa area.
• Sweep, vacuum and mop flooring throughout public areas. Posting caution signs when appropriate.
• Polishes furniture, fixtures and railings as needed per venue.
• Vacuums and polishes elevators.
• Dusting all public areas.
• Keeps the front of the hotel free from trash.
• Perform special cleaning schedule given by the housekeeping control desk and/or housekeeping management
• Report maintenance to supervisor/ housekeeping desk immediately.
• Assist members in Public Areas when required.
• Have good knowledge of all mansion facilities and resort hours of operation, restaurants, shops and function rooms.
• Responsible to maintain supply inventory in the Public Area cleaning closets.
• Adhere to uniform and grooming standards as assigned.
• Maintain confidentiality and security of all members and general hotel information.
• Change and replace used linen and terry, change dirty glasses, remove all trash, turn on radio or TV, fill ice bucket, close the drapes and windows, wipe down mirrors and any wet surfaces, hang robes and jackets, place shoes in the closet, and turn down the beds in all guest rooms and suites. *
• Set heating and cooling thermostats when guests are not present.
• Load and stock service carts with linen and towel supplies.
• Respond to special member requests in a timely, friendly and efficient manner.
• Perform the tasks of a Housekeeper as needed to facilitate service.
• Report any faulty equipment.
• Report any suspicious activities.
• Comply with hotel Lost and Found policy.
• Other related duties as assigned.

We have casual, part-time opportunities available working both weekdays and weekends. Shifts vary between 1:00 pm and 9:00 pm.

Skills/Requirements

• Must be at least 18 years of age
• High School Diploma is preferred but not required.
• Must be detail oriented.
• Prior hotel/lodging experience is preferred but not required (level I).
• Candidate must speak, write, and/or understand English.
• Excellent communication skills are essential for this position.
• The ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to read safety procedures and instructions.
• Ability to maintain proper security key control procedures for member rooms.
• Be able to work weekends and holidays.
• Be able to meet flexible schedules and day offs.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $13.10 - $19.60. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

Why Work at Kohler Co.

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal opportunity/affirmative action employer. We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.