Public Area Attendant FT - 2nd Shift

MARCUS HOTELS INC; Village of Hilton (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading hotel in hospitality as a Public Area Attendant to maintain the cleanliness and guest experience at the Hilton Milwaukee. This role includes responsibilities such as cleaning common areas, responding to guest requests, and ensuring safety standards while offering opportunities for career growth within Marcus Hotels & Resorts.

Benefits

Free meals every shift

Room discounts at Marcus Hotels

Discounts at restaurants and spas

Paid time off

Medical, dental, and vision insurance

401k with employer match

Qualifications

• Previous cleaning, maintenance, or janitorial experience preferred.
• Ability to handle cleaning equipment and chemicals.
• Capability to stand and perform physical tasks regularly.

Responsibilities

• Ensure cleanliness in assigned areas including lobby, bathrooms, and fitness center.
• Greet guests positively and maintain guest rapport.
• Maintain stock of supplies and promote safety in work areas.

Skills

Professional appearance

Attention to cleanliness

Time management

Ability to work under pressure

Job description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Public Area Attendant, you will ensure the main lobby, common areas, bathrooms, and coffee stations are pristine, well-kept, and fully stocked.

Connected to the newly expanded Baird Center, the Hilton Milwaukee is Milwaukee’s largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton Milwaukee offers 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What will you be doing?

• Greet all guests with a positive attitude.
• Promote excellent guest/associate rapport by completing all requests promptly, efficiently, and courteously.
• Clean and maintain all assigned areas including lobby, exterior of building, parking ramp, restaurant, spa, bathrooms, stairwells, pool, fitness center, and elevators in accordance with the established standards of cleanliness.
• Maintain all floor/carpet/doormat care needs within the hotel.
• Ensure all supplies are in place.
• Participate in the promotion of safety and security in assigned work areas.
• Perform all other related duties and special projects as requested and/or assigned.

What do you bring to the role?

• Previous cleaning, maintenance, housekeeping or janitorial experienced helpful.
• Must be able to represent the company in a professional, well-groomed and courteous manner.
• Ability to use all cleaning equipment and chemicals.
• Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.
• Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.

What’s in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.

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