Public Area Attendant (\"Asistente de Area Publica\")

AC Element Phoenix City North; Phoenix (AZ); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Benefits package

Career growth opportunities

Supportive team culture

Zusammenfassung

Azul Hospitality Group is seeking a Public Area Attendant to keep the hotel's public spaces clean and welcoming. You will maintain the lobby, restrooms, hallways, and other shared areas to Azul's high standards and support guest satisfaction.

You should be detail-oriented, team-oriented, and capable of lifting up to 45 lbs and working varied schedules in a fast-paced hospitality environment. Prior hotel experience is preferred, and a high school diploma is required.

Qualifikationen

• High school diploma or equivalent required.
• Prior hotel experience preferred.
• Must be able to speak, read, and understand the primary language used in the workplace.
• Excellent customer relations and communication skills.

Aufgaben

• Perform general cleaning of public areas including lobby, restrooms, and corridors.
• Dust, vacuum, mop floors, and maintain cleanliness to standard.
• Ensure safety and security policies are followed.
• Assist guests with inquiries and requests.
• Report maintenance issues as needed.

Kenntnisse

Customer relations

Communication skills

Basic computer skills

Attention to detail

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

PHOENIX, AZUL HOSPITALITY IS HIRING! BE PART OF SOMETHING EXTRAORDINARY!JOIN US AT OUR JOB FAIR! We will be hiring on the Spot (Lo invitamos. Estaremos contratando!)WHEN? Wednesday, October 28, 2026, from 11:30 AM – 6:00 PMWHERE? Backyard Phoenix - 21001 N. Tatum Blvd., Phoenix, AZ 85050Free parking available!We’re building the Pre-Opening Team for the exciting new dual-brand AC Hotel by Marriott & Element by Westin, opening in Phoenix in Q4 2026 — and we’re looking for passionate, talented, and hospitality-driven individuals ready to make an impact!With 240 guestrooms across two distinctive brands, AC Kitchen & Patio, the AC Lounge, Element’s signature Rise breakfast, and more than 6,000 sq. ft. of meeting and event space, this is your chance to help bring an extraordinary new hospitality experience to life!Please complete your application of employment and meet us on Wednesday, October 28 to meet our team, and take the first step toward your next career adventure!About Azul Hospitality GroupAzul Hospitality Group is an award-winning hotel management company known for its people-first culture, operational excellence, and strong partnerships with leading global brands including Marriott, Hilton, Hyatt, and IHG. Azul is widely respected for developing talented leaders, fostering innovation, and creating memorable guest experiences. The company offers a collaborative environment where leaders are empowered to make decisions, drive performance, and grow professionally.What Azul Offers?A Culture Built on Trust – We believe in empowering our people, fostering open communication, and building relationships grounded in mutual respect, honesty, and accountability.Work with Recognized Hospitality Brands – Gain valuable experience in a professional hospitality environment.Competitive Pay and Incentives – Enjoy competitive compensation and performance-based rewards.Comprehensive Employee Benefits – Access a benefits package designed to support your well-being.Career Growth Opportunities – Develop your skills and explore opportunities for advancement within our growing hospitality organization.Supportive Team Culture – Be part of a collaborative environment that fosters camaraderie, promotes teamwork, inspires innovation, and celebrates everyone's contributions.Apply today and take the next step in your career with us!Azul Hospitality Group is an equal opportunity employer dedicated to fostering a diverse and inclusive work environment.We are looking for a dedicated and detail-oriented Public Area Attendant to help maintain a clean, welcoming, and inviting environment throughout our hotel.In this role, you will be responsible for cleaning and maintaining public spaces, including the lobby, restrooms, hallways, and other shared areas, ensuring they consistently meet our standards of cleanliness and presentation.We’re looking for someone who takes pride in their work, has a keen eye for detail, and understands that a clean and well-maintained environment plays an essential role in creating a positive first impression and an exceptional guest experience.Take pride in the details and help us create a welcoming experience for every guest!POSITION PURPOSEEnsure all public areas are clean and maintained according to the standards of the hotel.ESSENTIAL RESPONSIBILITIESPerform general cleaning duties in public areas, storage areas and administrative areas.Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtraysPerform deep cleaning tasks and special projects such as power washing sidewalks, blowing leaves, picking up trash and debris around the property, removing bubble gum from sidewalks, etc.Clean public restrooms and ensure maintenance throughout the shift.Supply own cleaning cart with appropriate supplies for shift.Dust furniture and fixtures.Polish metalwork and furniture.Vacuum floors.Remove and dispose of trash.Clean outside areas including porte cochere and other arrival areas.Ensure staff member break areas and administrative offices are clean and well maintained.Ensure work areas are clean when finished.Be knowledgeable about the hotel and answer to guests inquiries and requests.Assist in delivering guest requests and in cleaning guest rooms, as neededAll other duties assigned by managers and supervisors.SUPPORTIVE FUNCTIONSIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:Assist with any guest inquiry.Follow all company and safety and security policies and procedures.Report maintenance problems, safety hazards, accidents, or injuries.Perform other reasonable job duties as requested by direct and indirect Supervisors.PHYSICAL DEMANDSEnvironmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.Must be able to stand and exert well-paced mobility for up to four (4) hours in length.Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.Must be able to lift up to 45 lbs. as needed.Must be able to push and pull carts and equipment weighing up to 250 lbs.Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIESThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:Must be able to speak, read, write, and understand the primary language used in the workplace.Requires good communication skills, both verbal and written.Must have excellent customer relations skills.Must be detail oriented with outstanding organizational and communication skills.Must possess basic computer skills.Must possess basic computational ability.Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.Self-driven and able to work independently.Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.EDUCATIONHigh school or equivalent education required.EXPERIENCEPrior hotel experience preferred.LICENSES OR CERTIFICATIONSN/AGROOMINGAll Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.ATTENDANCERegular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.