Public Area Attendant

Lm Services Corporation; St. Louis (MO); On-site; USD 16,531 - 24,796; Full time

Job summary

Lm Services Corporation in St. Louis is seeking a dedicated janitorial associate to uphold a clean, safe facility and support Union Station's high guest-experience standards.

You will clean restrooms, organize supplies, operate cleaning equipment, monitor conditions, and report to the Guest Experience Manager while collaborating with teams to exceed guest expectations. Flexible shifts include holidays and weekends.

Qualifications

• Knowledge of chemical cleaning agents.
• Experience operating cleaning equipment (vacuum, buffers, polishers).
• Excellent communication skills with guests and team members.
• Customer service mindset focused on guest satisfaction.
• Strong attention to detail in cleaning and presentation.
• Creative problem-solving when issues arise and need a quick fix.
• Ability to work well in a team and support colleagues.

Responsibilities

• Maintain cleanliness of restrooms, walls, mirrors, tiles, counters and floors using cleaning agents.
• Organize and replenish restroom amenities and supplies.
• Operate mechanized cleaning equipment as needed (vacuums, polishers, buffers).
• Monitor facility conditions and report to Guest Experience Manager.
• Attend trainings to improve guest experience standards.
• Collaborate with internal/external departments to ensure seamless guest experiences.
• Assist other departments as required.
• Report any animal care or welfare concerns to Life Sciences Department.

Skills

Cleaning agents

Equipment operation

Communication

Customer service

Attention to detail

Problem solving

Teamwork

Job description

Provide unique and memorable experiences to guests.Ensure the facility is clean, safe and presented to the highest of standards.Maintain cleanliness of the restrooms including toilets, sinks, urinals, walls, mirrors, tiles, counters, stalls, vents and/or floors with cleaning agents.Organize and replenish guest restroom amenities.Operate mechanized cleaning equipment such as vacuums, polishers, buffers, etc.Organize and maintain supply inventory.Dust, polish and clean signage, windows, acrylic and carpets.Empty trash cans and sanitary receptacles as well as pick up trash within the facility.Adhere to company policies and procedures.Strive to achieve customer satisfaction KPIs in order to meet and exceed guest expectations.Observe and report daily facility conditions and situations to the Guest Experience Manager and Supervisor.Attend training programs to achieve the best guest experience.Work closely with all internal and external departments to foster an outstanding and seamless guest experience throughout Union Station.Be part of a team that motivates and inspires each other to perform at their very best, through respect and frequent communication.Assist other departments as required.Monitor and report any animal care or welfare concerns to the Life Sciences Department.Other duties as may be assigned by the Guest Experience Manager from time to time.Knowledge of chemical cleaning agents.Previous operation experience of various cleaning equipment preferred.Flexible to work shifts, holidays and weekends.Good verbal and communication skills required.Strong listening skills.Ability to anticipate guests’ needs.Creative problem solver who thrives when presented with a challenge.