Public Affairs Web Content Lead

USDA Food Safety and Inspection Service; Urbandale (IA); On-site; USD 90,000 - 130,000; Full time

Job summary

USDA Food Safety and Inspection Service’s Communications Division (OPAT) in Urbandale, IA, is seeking qualified applicants for a GS-9/11/12/13 level position in public affairs and training. The role emphasizes content management, digital communications, and stakeholder collaboration to inform the public about FSIS programs and food safety.

Candidates should demonstrate proficiency in CMS operations (Drupal preferred), HTML/CSS, 508 accessibility, and developing effective digital content.

Qualifications

• Experience with content management systems (Drupal preferred) and updating pages.
• Ability to use templates to communicate information and create digital content.
• Strong customer service and stakeholder relations skills.
• Ability to assess digital strategy using metrics and trend analysis.

Responsibilities

• Maintain and update website content in a CMS (Drupal preferred).
• Develop information architecture changes and publish content with minimal review.
• Ensure accessibility (508) and UX best practices in site design.
• Coordinate with internal/external stakeholders to meet communications goals.
• Apply communication principles and audience targeting to improve content.

Skills

Drupal CMS

HTML/CSS

Customer service

Stakeholder engagement

Metrics analysis

Education

Master's degree

2 years graduate education

LL.B./J.D. (related)

Job description

USDA Food Safety and Inspection Service’s Communications Division (OPAT) in Urbandale, IA, is seeking qualified applicants for a GS-9/11/12/13 level position in public affairs and training. The role emphasizes content management, digital communications, and stakeholder collaboration to inform the public about FSIS programs and food safety.

Candidates should demonstrate proficiency in CMS operations (Drupal preferred), HTML/CSS, 508 accessibility, and developing effective digital content.