PT Valet AM-JW Marriott Marco Island

Aaa-Parking; Marco Island (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

AAA Parking is seeking a courteous Valet to be the first and last point of contact for guests. You will greet guests, explain procedures, and assist with luggage while maintaining a polished appearance and professional demeanor.

As part of a fast-paced, hospitality-focused team, you will help park and retrieve vehicles, ensure safety, and support colleagues during busy periods and events. A valid license and strong communication skills are essential.

Qualifications

• Must be at least 18 years old.
• Valid driver’s license with a clean driving record.
• Basic English reading, writing, and communication skills.
• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to handle stressful situations with poise.
• Able to stand for the full shift and lift/push/pull up to 20 pounds.

Responsibilities

• Greet and welcome guests; explain prices and car retrieval procedures.
• Retrieve and park vehicles quickly and safely; maintain keys securely.
• Assist guests with luggage and provide information about hotel services and local attractions.
• Maintain a clean, professional valet area and adhere to uniform standards.
• Coordinate with hotel staff to ensure smooth arrivals and departures.
• Follow safety protocols and report incidents or accidents immediately.

Skills

Guest interaction

Vehicle handling

Appearance standards

Team collaboration

Safety procedures

Customer service mindset

Job description

Join the AAA Parking family and work as a Valet. Make extra money, meet new people, and provide exceptional service as the first and last point of contact for our guests. We seek individuals with a warm attitude, polished appearance, and a commitment to excellence to ensure a seamless and memorable guest experience.Key Responsibilities:1. Guest Interaction:Greet and welcome all guests in a proper manner.Explain prices and the car retrieval procedure clearly to guests.Open hotel doors for guests and assist with luggage.Offer information about the services and facilities of the hotel, points of interest, and entertainment attractions.Assist guests with special needs or disabilities.2. Vehicle Handling:Fill out valet ticket properly and conduct vehicle damage checkRetrieve and park vehicles for guests quickly and efficiently.Maintain keys in an organized and secure manner.3. Appearance and Presentation:Maintain a clean, professional, and well-groomed appearance at all times, adhering to AAA Parking's uniform and appearance standards.Ensure the valet area is clean, organized, and inviting.4. Team Collaboration:Work closely with the hotel staff to ensure smooth guest arrivals and departures.Communicate effectively with colleagues to coordinate valet operations.Support team members during busy periods or special events.5. Safety and Security:Follow all safety protocols and guidelines to ensure the security of guests and their vehicles.Report any accidents, injuries, or incidents to the supervisor immediately.Perform routine inspections of the valet area and equipment.6. Maintain The AAA’s of Service:Attitude: A positive, can-do attitude with a passion for providing exceptional service.Appearance: Impeccable grooming and a professional appearance, reflecting the high standards of our clients and AAA Parking.Assistance: A genuine desire to assist guests, going above and beyond to exceed their expectations.About AAA Parking:With over 60 years of experience in the parking industry, AAA Parking is dedicated to enhancing value through excellent experiences for both our customers and employees. We focus on Attitude, Assistance, and Appearance to deliver the highest standards of quality, honesty, and professionalism.Must be at least 18 years old.Valid driver’s license with a clean driving record.Excellent communication and interpersonal skills.Basic English reading, writing, and communication skills.Strong attention to detail and ability to handle stressful situations with poise.Ability to stand 100% of the shift and meet physical requirements (lift/push/pull up to 20 pounds, carry up to 10 pounds).Flexible schedule based on business needs.Successfully pass a background and driving record check.Previous experience in hospitality or high-end customer service role preferred.Working Environment:• Outdoor setting with exposure to weather conditions.• High guest interaction and fast-paced environment.• Frequent lifting, bending, and walking/running.