PT Teller - Westland

Credit Union ONE; Westland (MI); On-site; USD 30,000 - 38,000; Full time

Job summary

A leading financial institution is seeking a dedicated teller to engage with members and process transactions at their Westland branch. The ideal candidate will have strong customer service skills, a background in sales or cash handling, and a commitment to accuracy. This role includes opportunities for advancement along with a comprehensive benefits package.

Benefits

Medical, dental, and vision insurance

Paid holidays

Tuition assistance

401k plan

Paid time off

Qualifications

• High school diploma or equivalent required.
• Verbal communication skills are essential.
• Prior experience in customer service or sales is preferred.

Responsibilities

• Process routine financial transactions accurately.
• Assist members with account questions and product services.
• Cross-sell additional products or services.

Skills

Customer Service

Sales

Cash Handling

Communication

Organizational Skills

Education

High School Diploma or GED

Job description

At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member’s individual needs while effectively resolving member problems and disputes in a timely manner.

• Greets members warmly and asks questions to determine their needs
• Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures
• Identify member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately
• Assists members with questions and/or problems relating to their accounts
• Balances currency, coin, and checks in cash drawer matching totaled amounts with data in computer system
• Sells/ cross-sells additional products or services

Qualifications:

• High school diploma or general education degree (GED)
• Ability to verbally communicate clearly and professionally
• Excellent organizational and time management skills
• Having prior related experience is a plus (retail, banking, or sales)
• Background checks required

Credit Union ONE offers a competitive benefit package for Full and Part time employees including medical, dental, and vision insurance. We also offer advancement opportunities, paid holidays, tuition assistance, student loan repayment assistance, 401k, life insurance, and paid time off.

Qualifications

Behaviors

Required

Dedicated

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Team Player

Team Player

: Works well as a member of a group

Detail Oriented

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Goal Completion

Goal Completion

: Inspired to perform well by the completion of tasks

Self-Starter

: Inspired to perform without outside help

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Flexibility

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Required

High School / GED or better.

Experience

Required

1 year:

1 year:

Customer Service, Sales, or Cash Handling

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.