PT Supervisor - Broadway Plaza

TravisMathew, LLC; United States; On-site; USD 27,552 - 30,307; Part time

Job summary

TravisMathew, LLC, a premium apparel brand, is seeking a retail manager to drive sales and exceptional customer service in our stores. The ideal candidate will have 1-3 years of retail management experience and strong communication skills. Responsibilities include managing team performance, maintaining product knowledge, and enhancing the customer experience.

Compensation is between $20.00 to $22.00 USD per hour, depending on experience. We invite driven individuals to join our dynamic team.

Qualifications

• 1-3 years’ experience in retail store management.
• 2 years’ experience in a client services related capacity.

Responsibilities

• Instill a sales and service focus to achieve sales goals.
• Connect with clients and develop a clientele base.
• Maintain knowledge of apparel fit and fabric.
• Assist in visual merchandising and customer experience.
• Participate in store events and client retention activities.
• Provide mentorship to part-time associates.

Skills

Proficient in Microsoft Applications

Proficient in point-of-sale systems

Strong written and verbal communication skills

Ability to manage and mentor a team

Education

Bachelor’s Degree in Business or related field

Job description

TravisMathew is a premium apparel brand inspired by Southern California lifestyle. We invite you to join our team.

Roles and Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe.
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates.

Technical Competencies

• Proficient in Microsoft Applications.
• Proficient in point-of-sale (POS) systems.
• Experience with back office operations management, visual merchandising and recruitment/training.
• Strong written and verbal communication skills.
• Ability to manage and mentor a team.
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders.
• Ability to make decisions independently, or escalate when applicable.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Education and Experience

• Bachelor’s Degree in Business or related field preferred.
• 1-3 years’ experience in retail store management.
• 2 years’ experience in a client services related capacity.

Work Environment

Work is performed in a designated professional office workstation and environment. Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.

Compensation

Hourly rate: $20.00 – $22.00 USD.

EEO Statement

TravisMathew is an Equal Employment Opportunity.