PT Store Supervisor

Colonial Group; Mebane (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

Colonial Group seeks a Supervisor to assist the Store Manager in delivering an outstanding customer experience and achieving sales goals in our North Carolina retail locations. You will lead a team, ensure visual standards, and model professional conduct on the selling floor.

You will train and develop associates, manage shifts, handle POS transactions, and maintain high standards of customer service while driving store performance.

Qualifications

• Experience supervising in a retail setting.
• Proven ability to drive sales and meet targets.
• Strong customer service orientation.

Responsibilities

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support store standards for merchandising and operations.

Skills

Leadership

Sales targets

Customer service

Team player

Adaptability

Job description

Supervisor

Overview

As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day.

The Supervisor reports to the Store Manager.

Who You Are:

• Demonstrates a competitive spirit and desire to win.
• Team player with an entrepreneurial spirit.
• Operates with a sense of urgency and effectively completes assigned responsibilities.
• Able to adapt to change and takes on more responsibilities.
• Self-motivated; seeks personal growth and development.

Responsibilities

As the Supervisor you will:

• Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Qualifications

You will also have:

• Prior supervisory experience in similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed).