PT Security Dispatcher

SeaWorld Entertainment; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic and passionate team at a leading entertainment company, dedicated to creating unforgettable experiences for guests. As an Ambassador, you will play a crucial role in ensuring safety and providing vital information to park visitors. This position offers a fast-paced environment where your communication skills and ability to multi-task will shine. Enjoy perks like free park admission and discounts, while contributing to a mission that cares deeply for animals and the community. If you're ready to make a difference and thrive in a vibrant atmosphere, this role is perfect for you.

Benefits

FREE park admission

Discounts on park admission tickets

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events and giveaways

Qualifications

• Experience in Security and/or Emergency Dispatch environment.
• Excellent written and verbal communications skills.

Responsibilities

• Answer incoming phone calls concerning general park information.
• Monitor emergency alarm systems park-wide and respond to priority calls.

Skills

Communication Skills

Multi-tasking

Emergency Response

Confidentiality

Education

High School Diploma or Equivalent

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

• Answer incoming phone calls concerning general park information, regarding employees, contractors & guests
• Disseminate park & emergency information to appropriate employees
• Monitor emergency alarm systems park-wide
• Monitor multiple radio frequencies and disseminate information via 2-way radios, voice, digital pagers and telephones
• Assist and respond to various priority calls, including First Aid and to properly identify emergency situations and disseminate proper emergency procedures
• Maintain confidentiality and professionalism at all times
• Coordinate with Security Management Team to ensure guest services and quality goals are achieved to include administrative support
• Perform other duties as assigned

What it takes to succeed:

• High school diploma or equivalent
• At least 18 years old
• Experience in Security and/or Emergency Dispatch environment
• Valid state driver’s license
• Able to complete provided CPR training/certification
• Excellent written and verbal communications skills
• Able to multi-task and adapt to changes in a fast paced work environment
• Able to work indoors with or without A/C for entire shift
• Able to sit for long periods of time
• Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays hours
• 1 year administrative or related experience preferred
• Possession of a valid state driver’s license preferred

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.