PT Seasonal Associate, Gift Shop

Travel Leisure Resort Development Inc; Bend (OR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off and holidays

401k with employer match

Identity theft protection

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. operates a resort gift shop and seeks a Gift Shop Associate to handle sales, stocking, and payment processing with a professional, guest-focused approach.

You will help maintain resort standards, assist guests with selections, and collaborate with departments to ensure a seamless experience. Strong communication, accuracy with cash, and a friendly, can-do attitude are essential.

Qualifications

• Excellent communication and cash handling skills.
• Ability to read and comprehend routine instructions, short correspondence and memos.
• Ability to give high priority to customer service.
• Ability to solve problems with minimal guidance.
• Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
• Ability to multi-task and work in a fast paced environment.
• Must be people oriented and able to work independently or with others as needed.
• Must be able to easily and frequently change from one activity to another while operating a cash register.

Responsibilities

• A Gift Shop Associate will be responsible for all item sales, stocking and presentation of products and collection of payment at the gift shop while maintaining a professional appearance and cordial attitude toward all guests and staff members of the resort.
• This position will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations.
• Assist customers with purchase selections and process sales transactions.
• Collect payment from guests.
• Receive and stock merchandise.
• Create and maintains attractive store displays.
• Keep food outlet neat and clean throughout the shift.
• Receive and stock merchandise.
• Clean food and beverage stations leaving the area ready for the start of the next shift.
• Assist in conducting store inventories.
• Maintain positive customer and associate relationships.
• Provide excellent customer service to guests in a resort gift shop environment.
• Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction.
• Make appropriate service recovery recommendations.
• Promote team work and quality service through daily communications and coordination with other departments.
• Ensure compliance with Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures.

Skills

Communication

Cash handling

Customer service

Multitasking

Problem solving

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You’ll Shine:

• A Gift Shop Associate will be responsible for all item sales, stocking and presentation of products and collection of payment at the gift shop while maintaining a professional appearance and cordial attitude toward all guests and staff members of the resort.
• This position will promote Resort Standards and effectively provide services personally or refer requests to the appropriate department manager as needed to exceed guest expectations.
• Assist customers with purchase selections and process sales transactions.
• Collect payment from guests.
• Receive and stock merchandise.
• Create and maintains attractive store displays.
• Keep food outlet neat and clean throughout the shift.
• Receive and stock merchandise.
• Clean food and beverage stations leaving the area ready for the start of the next shift.
• Assist in conducting store inventories.
• Maintain positive customer and associate relationships.
• Provide excellent customer service to guests in a resort gift shop environment.
• Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction.
• Make appropriate service recovery recommendations.
• Promote team work and quality service through daily communications and coordination with other departments.
• Ensure compliance with Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures.

What You’ll Bring:

• Excellent communication and cash handling skills.
• Ability to read and comprehend routine instructions, short correspondence and memos.
• Ability to give high priority to customer service.
• Ability to solve problems with minimal guidance.
• Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
• Ability to multi-task and work in a fast paced environment.
• Must be people oriented and able to work independently or with others as needed.
• Must be able to easily and frequently change from one activity to another while operating a cash register.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law.

Travel + Leisure Co. benefits include:

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

Where Memories Start with You:

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.

Travel + Leisure Co. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We believe that all vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences.