PT Sales Supervisor - Lenox Square

LVMH; Atlanta (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading fashion brand is seeking a Sales Supervisor for its Lenox Square location in Atlanta. The role involves driving sales, ensuring exceptional customer experiences, and coaching the team. The ideal candidate will have retail experience and a passion for the brand.

Benefits

Paid holidays

Medical/dental/vision insurance

401k matching

Employee discounts

Qualifications

• 3+ years’ experience in retail or sales with focus on customer service.
• Prior leadership experience strongly preferred.

Responsibilities

• Achieve or exceed individual & store sales and KPIs.
• Lead the sales floor to deliver an excellent customer experience.
• Ensure the store is guest ready.

Skills

Customer Service

Communication

Sales

Leadership

Organization

Tools

Microsoft Office

POS

Job description

Join to apply for the PT Sales Supervisor - Lenox Square role at LVMH.

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Lenox Square location in Atlanta, Georgia. The Sales Supervisor will support Management with all aspects of the store including day-to-day operations such as driving sales, providing exceptional customer experience, and coaching and developing the team. In partnership with Management, the Sales Supervisor supports with implementing and enforcing company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

1. Consistently achieve or exceed individual & store sales and other KPIs.
2. Lead the sales floor to deliver an excellent customer experience through a customer-first mindset to build loyal customer relationships.
3. Ensure the store is always guest ready - a place where clients feel comfortable, welcomed, and free to be themselves.
4. Build sales to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends, and product knowledge.
5. Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business.
6. Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA, and pillars.
7. Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries.
8. Foster a culture of collaboration and open communication with colleagues and management.
9. Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management.
10. Open and close the store according to Marc Jacobs procedures.
11. Ensure both the sales floor and stockroom are well-organized.
12. Adhere to all company policies and procedures.

QUALIFICATIONS:

1. 3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service.
2. Prior leadership experience strongly preferred.
3. Experience in generating sales, building, and developing client relationships.
4. Demonstrated verbal and written communication skills.
5. Passion and empathy for clients, with a focus on exceeding expectations.
6. Entrepreneurial spirit, embracing change and new opportunities while remaining true to the brand.
7. Creativity and innovation, promoting curiosity, diversity, and collaboration.
8. Excellent organizational, follow-up, and time management skills.
9. Passion for the Marc Jacobs brand and product offering.
10. Computer skills including operating a POS and navigating Microsoft Office suite.
11. Flexibility to work retail hours including evenings, weekends, and holidays.

SALARY & BENEFITS:

The pay rate depends on skills and experience. Benefits include paid holidays, vacation, sick and personal time, medical/dental/vision insurance, 401k matching, employee discounts on travel, entertainment, and products, and access to discounts on other LVMH brands.

ABOUT MARC JACOBS

Marc Jacobs has been a pioneering force in fashion for nearly 40 years, known for designs that are rebellious, unpredictable, and original. The brand is founded on core pillars of being unexpected, utilitarian, urban, unisex, and unique, embodying NYC's spirit and fostering authenticity and inclusivity.

EEO STATEMENT

Marc Jacobs International values diversity and is committed to an inclusive culture. We encourage applications from candidates of all backgrounds, even if they do not meet all listed qualifications. We are an equal opportunity employer and prohibit discrimination based on race, color, sex, sexual orientation, gender identity, age, veteran status, national origin, religion, disability, or any other protected characteristic.