PT Sales Associate: SET Active

Flippa.com; Los Angeles (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

An innovative retail brand is seeking dynamic Part-Time Sales Associates to enhance customer experiences and foster brand loyalty. This role is perfect for individuals who thrive in fast-paced environments and excel at building genuine connections. You will be part of a community-focused team, engaging with customers and contributing to store success. With opportunities for growth and development, this position offers a chance to be part of a forward-thinking company dedicated to creating an inclusive environment. If you're passionate about retail and eager to make a difference, this is the role for you!

Benefits

Bonus Eligible

Medical, Dental & Vision benefits (for 32+ hours/week)

Employee Assistance Programs

401K

Accrued PTO

Employee discount + wardrobe allotment

Qualifications

• Background in retail or luxury retail with expertise in premium customer service.
• Must be at least 18 years old and flexible with availability.

Responsibilities

• Deliver outstanding in-store experiences and drive customer satisfaction.
• Support sales initiatives and maintain operational standards.

Skills

Customer Service

Sales Skills

Relationship Building

Adaptability

Team Collaboration

Communication

Tools

Shopify

Endear

Slack

Google Workspace

Job description

About the Brand:

Hey! We’re SET. We’re here to simplify the way you get dressed. In an effort to be more effortless, we design athleisure that blurs the line between form and function. Whether you're getting active or actively chilling on the couch, our elevated essentials take you there. We’re a community first and a brand second. Seriously. Everything we create is with you in mind— from styles and colors, to what's to come and what's coming back. We believe open communication is key, because we’re at our best when you feel yours. We love to share what's going on BTS (behind the SET). Production planning, photoshoots, business day-to-day, what's up next, the good, the bad and the challenging. We're big on keeping it real and we'll always share the "why," because you deserve it.

About the Role:

We are committed to finding exceptional talent to represent our SET Active boutique on Melrose Place, Los Angeles. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.

The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.

As part of the Leap platform, this individual will have the opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Position Qualifications:

• Minimum Age: Must be at least 18 years old to align with company standards.
• Experience: Background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.
• Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays.
• Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds.

Hourly Pay Range: $18 to $20. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills:

• Customer-Centric & Hospitality-Driven: Seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
• Adaptable & Entrepreneurial: Thrives in a dynamic environment, stays nimble, maintains a growth mindset, and creatively solves challenges.
• Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and works well with teams.
• Strong Communicator: Shares information effectively, listens actively, and builds positive relationships.
• Professional & Reliable: Punctual, dependable, handles inquiries and requests with professionalism.
• Brand Champion & Product Expert: Demonstrates deep product knowledge and provides valuable insights.
• Detail-Oriented & Efficient: Produces high-quality work with efficiency.

Key Performance Indicators (KPIs):

• Sales Performance: Focus on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat clients.
• Customer Retention: Deliver personalized experiences, network effectively, and maintain high Net Promoter Scores (NPS).
• Task Management: Complete tasks accurately and timely.

About Leap:

The Leap platform powers insight-driven retail stores for modern brands, managing over 100 stores nationwide, partnering with brands like Billy Reid, Frankies Bikinis, and others including SET. To learn more, click here.

Leap Perks:

• Bonus Eligible
• Medical, Dental & Vision benefits (for 32+ hours/week)
• AllOne Health - Employee Assistance Programs
• 401K
• Accrued PTO (based on local laws for part-time employees)
• Employee discount + wardrobe allotment for participating Leap brands

We value diversity and are committed to creating an inclusive community where everyone can thrive. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, veteran status, gender identity are all valued.