PT Sales Associate: Rocksbox (Jewelry)

Leap; Los Angeles (CA); On-site; USD 26,174 - 31,684; Part time

Benefits offered by this job

Bonus Eligible

401K

Employee discount

Job summary

A dynamic retail platform in Los Angeles is seeking passionate Part-Time Sales Associates to enhance store experiences and drive customer satisfaction. Ideal candidates will have experience in retail or luxury environments and thrive on creating lasting customer connections. Responsibilities include supporting sales, maintaining standards, and engaging with customers. This position offers a pay range of $19/hr to $23/hr along with various benefits including employee discounts and bonus eligibility.

Qualifications

• Minimum Age: Must be at least 18 years old.
• Background in retail or luxury retail.
• Flexible availability including weekends and holidays.

Responsibilities

• Support sales initiatives and enhance customer engagement.
• Maintain operational and visual standards in the store.
• Assist with opening and closing responsibilities.

Skills

Customer-Centric

Adaptable

Collaborative

Professional

Detail-Oriented

Tools

Shopify

Endear

Slack

Google Workspace

Job description

3 weeks ago Be among the first 25 applicants

About the Role

We are committed to finding exceptional talent to represent our Rocksbox Installation coming to Los Angeles in October 2025. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.

The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.

As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Position Qualifications

• Minimum Age: Must be at least 18 years old to align with company standards.
• Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.
• Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
• Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.

Hourly Pay Range: $19/hr to $23/hr. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills

• Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
• Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
• Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
• Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
• Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.

Key Performance Indicators (KPIs)

• Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients.
• Customer Retention: Deliver personalized experiences, leverage effective networking, and maintain exceptional Net Promoter Scores (NPS) to foster lasting relationships and loyalty.
• Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.

About Leap

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others.

Benefits:

• Bonus Eligible
• AllOne Health - Employee Assistance Programs
• 401K
• Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.