PT Sales Associate: Rocksbox

Flippa.com; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking dynamic Part-Time Sales Associates to join their new boutique in NYC. This role focuses on delivering exceptional customer experiences and fostering brand loyalty. Candidates should excel in creating positive interactions and adapt well to a fast-paced environment. Responsibilities include supporting sales initiatives, enhancing team engagement, and maintaining store standards. With a focus on quality and style, this opportunity allows individuals to thrive in a collaborative setting while representing a brand that values craftsmanship and customer connection.

Benefits

Bonus Eligible

Employee Assistance Programs

401K

Accrued PTO

Employee discount + wardrobe allotment

Qualifications

• Experience in retail or luxury retail with a focus on premium customer service.
• Ability to maintain an active presence on the sales floor and lift up to 50 pounds.

Responsibilities

• Deliver outstanding in-store experiences and drive customer satisfaction.
• Support sales initiatives and maintain visual and operational standards.

Skills

Customer-Centric

Sales Skills

Adaptability

Communication

Team Collaboration

Detail-Oriented

Education

High School Diploma

Tools

Shopify

Endear

Slack

Google Workspace

Job description

About the brand:

Rocksbox curates a collection of high-quality, on-trend jewelry designed to complement and elevate every style. Whether you’re looking for bold statement pieces or subtle, timeless accents, Rocksbox offers a versatile selection that adapts effortlessly to any occasion. With an emphasis on contemporary design and craftsmanship, Rocksbox provides jewelry that inspires confidence and allows you to express your unique personality through fashion. Perfect for those who value quality and style.

About the Role:

We are committed to finding exceptional talent to represent our boutique opening at Elizabeth St, NYC June 2025. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.

The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.

As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Position Qualifications:

• Minimum Age: Must be at least 18 years old to align with company standards.
• Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.
• Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
• Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.

Hourly Pay Range: $19/hr to $23/hr. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills:

• Customer-Centric & Hospitality-Driven: Seeks to create genuine and authentic connections, anticipates needs, and possesses exceptional selling skills.
• Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
• Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Strong Communicator: Effective in conveying ideas clearly and professionally.
• Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
• Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
• Detail-Oriented & Efficient: Produces high-quality, polished work with exceptional efficiency and effectiveness.

Key Performance Indicators (KPIs):

• Sales Performance: Focus on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients.
• Customer Retention: Deliver personalized experiences, leverage effective networking, and maintain high Net Promoter Scores (NPS).
• Task Management: Complete tasks accurately and on time, demonstrating efficiency and reliability.

About Leap:

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country, partnering with brands like Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and others. To hear more from our CEO, click here.

Leap Perks:

• Bonus Eligible
• AllOne Health - Employee Assistance Programs
• 401K
• Accrued PTO: Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands

We value creating a diverse community of Leapers to support our brand and customers. Our differences—age, skin color, beliefs, sexual orientation, nationality, disability, parental status, veteran status, gender identity—are celebrated and integral to our culture.