PT Sales Associate: Rent the Runway (Pop Up)

Leap, Inc.; Chicago (IL); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking dynamic Part-Time Sales Associates to join their innovative pop-up in Chicago. This role offers a unique opportunity to create exceptional in-store experiences and foster meaningful connections with customers. Ideal candidates will thrive in a fast-paced environment, balancing multiple priorities while ensuring customer satisfaction. Responsibilities include supporting sales initiatives, maintaining operational standards, and contributing to the overall success of the store. Join a forward-thinking company that values diversity and offers a collaborative environment where your contributions will make a significant impact.

Benefits

Bonus Eligible

Employee Assistance Programs

Employee discount + wardrobe allotment

Qualifications

• Minimum age of 18 years and experience in retail or luxury retail.
• Ability to work flexible hours and maintain an active sales floor presence.

Responsibilities

• Support sales initiatives and enhance customer engagement.
• Maintain visual and operational standards in a fast-paced environment.

Skills

Customer-Centric

Adaptable

Collaborative

Strong Communication

Detail-Oriented

Tools

Shopify

Endear

Slack

Google Workspace

Job description

About the Role:

We are committed to finding exceptional talent to represent our Rent the Runway pop up coming to Chicago May 2025. We are seeking dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.

The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.

As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Position Qualifications:

• Minimum Age: Must be at least 18 years old to align with company standards.
• Ability to work the full term of the pop up: April 24, 2025 through June 6, 2025.
• Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.
• Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
• Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.

Hourly Pay Range: $16/hr to $18/hr. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills:

• Customer-Centric & Hospitality-Driven: Seeks to create genuine and authentic connections, anticipates needs, and possesses exceptional selling skills.
• Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
• Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.
• Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
• Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
• Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.

Key Performance Indicators (KPI’s):

• Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients.
• Customer Retention: Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.
• Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.

About Leap:

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and many others. To hear more about our platform directly from our CEO, click here!

Leap Perks:

• Bonus Eligible
• AllOne Health - Employee Assistance Programs
• Employee discount + wardrobe allotment for participating Leap brands

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.