PT Sales Associate: Oliver Cabell

Leap, Inc.; New York (NY); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Bonus eligible

Medical, dental & vision benefits

401(k)

Employee discount and wardrobe allotment

Job summary

Leap, Inc. is looking for dynamic Sales Associates for their store in SoHo, New York. The role involves delivering elevated, personalized in-store experiences while driving sales and customer satisfaction. Candidates should demonstrate strong selling skills, a customer-first mindset, and the ability to maintain professionalism in a fast-paced environment. The position offers hourly pay ranging from $18 to $20 and benefits including medical, dental, and employee discounts, with flexible scheduling requirements.

Qualifications

• Experience in retail, luxury retail, or high-touch client-facing environments.
• Ability to anticipate client needs and drive conversion through personalized engagement.
• Flexible availability to meet business needs, including days, nights, weekends, and holidays.

Responsibilities

• Support daily sales initiatives and drive customer satisfaction.
• Create authentic client relationships through thoughtful selling.
• Maintain visual and operational standards with strong attention to detail.

Skills

Strong selling skills

Customer-first mindset

Detail-oriented

Ability to thrive in a dynamic environment

Collaborative team player

Professional and dependable

Job description

About the Brand:

At Oliver Cabell we craft elevated footwear by combining old‑school materials with modern techniques, using only high‑quality components—from custom outsoles to ethically sourced Italian leathers. Launched in 2018 by then 29‑year‑old Scott Gabrielson, who left his job at a non‑profit and moved to England with no background in fashion or retail, the brand was built on a passion for balanced design and quality, comfortable footwear. While our team has since grown and relocated to the U.S., we remain united by a commitment to everyday durability, thoughtful craftsmanship, and a belief in doing things differently—offering premium shoes without the traditional markups.

About the Role

We are seeking dynamic Sales Associates to represent our boutique in SoHo. You are passionate about delivering elevated, personalized in‑store experiences while driving customer satisfaction and meaningful brand connections.

In this role you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast‑paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor.

Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail. You will collaborate closely with leadership and teammates to foster a positive, service‑driven culture grounded in accountability and teamwork. This role may include opening and closing responsibilities, as well as potential keyholder duties.

As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Position Qualifications

• Experience in retail, luxury retail, or high‑touch client‑facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships.
• Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement.
• Customer‑first mindset with a passion for hospitality and creating memorable brand experiences.
• Adaptable and solutions‑oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure.
• Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture.
• Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns.
• Detail‑oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately.
• Flexible availability to meet business needs, including days, nights, weekends, and holidays.
• Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds.
• Must be at least 18 years old.

Hourly Pay Range: $18 to $20. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

Key Performance Indicators (KPIs)

• Sales Performance: Drives results by optimizing conversion, units per transaction, average unit retail, and repeat client growth through proactive client engagement.
• Client Retention & Experience: Delivers personalized service that contributes to strong net promoter scores and long‑term customer loyalty.
• Operational Execution: Completes tasks accurately and on time, maintaining brand standards and supporting overall store performance.

Benefits

• Bonus eligible
• Medical, dental & vision benefits (must average 32+ hours a week)
• AllOne Health – Employee Assistance Programs
• 401(k)
• Accrued PTO: Part‑time hourly employees can accrue based on local laws
• Employee discount and wardrobe allotment for participating Leap brands

We are committed to equal opportunity employment. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, veteran status, and gender identity are valued.