PT Sales Associate, Lancaster, PA

Mt; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in retail seeks passionate individuals to join their team. This role focuses on providing exceptional customer service, engaging with customers, and promoting a positive store culture. You will have the opportunity to wear the brands you love while helping customers find the perfect products. The position requires flexibility in scheduling and the ability to work collaboratively with a team. Join a company that values integrity, creativity, and sustainability, and be part of a dynamic environment where your contributions make a difference. If you are enthusiastic about retail and customer engagement, this is the perfect opportunity for you!

Benefits

401(k) with company match

Employee assistance program

Qualifications

• Previous retail or service-oriented experience preferred but not required.
• Ability to work a flexible schedule to meet business needs.

Responsibilities

• Engage customers on the sales floor and assist in fitting rooms.
• Follow store policies and ensure customer satisfaction.

Skills

Customer Service

Teamwork

Flexibility

Communication

Tools

Cash Register

Computers

Phones

Scanners

Job description

Kontoor Brands, Inc. (KTB) is the parent company of Wrangler, Lee and Rock & Republic, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North Carolina, and regional headquarters in Geneva and Hong Kong.

Job Posting

Key Responsibilities

Brand Experience/Customer Service:

• Embraces the brands by wearing the brands at work and having a passion for the Lee and Wrangler products.
• Greets each customer.
• Actively engages customers on the sales floor by asking open-ended questions.
• Assists customer in the fitting room.
• Suggest the best products for the customers' needs.

Operations, Loss Prevention, and Safety:

• Follows all company and store policies, processes, and procedures.
• React quickly to all customers and/or associate injuries and report them immediately to the manager on duty.
• Follows all directions regarding visual merchandising standards for the store.

Store Culture:

• Respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
• Promotes an environment that encourages participation, creativity, and learning by sharing best practices and ideas.
• Continuously looks for ways to make the store sustainable and recognize the impact the store has on the environment.
• Embrace the culture and willing to make changes as directed by a member of management.

Job Requirements

• Maintain a positive attitude and focus on customer satisfaction.
• Previous retail or service-oriented experience preferred but not required.
• Ability to work with a team to exceed sales results.
• Comfortable approaching and initiating conversation with customers.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.

Essential Functions

• Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
• Ability to stand during scheduled shifts for up to 8 hours.
• Walking and moving to assist customers, retrieve merchandise and recover the store.
• Lifting and carrying, ability to maneuver and/or lift up to 25 lbs. regularly, and up to 50 lbs. occasionally.
• Ability to push/pull full racks of merchandise for restocking the store.
• Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
• Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
• Vision to accurately read labels, assist customers, and tasks that require attention to detail.
• Ability to use fine manipulation, and grasp with hands to sort and organize clothing, ex. place on hangers, folding, organize in color/size order.

Pay and Benefits

• Compensation Range: $11.00 (or minimum wage) -$15.00 / hour for all states except New York and Colorado, the compensation is $15.50/hour.
• 401(k) with company match
• Employee assistance program

Job Description: Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability