PT Sales Associate - Houston Galleria

Marcjacobs; Houston (TX); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Paid holidays and vacation

Sick and personal time

Medical, dental, and vision insurance

401k matching

Employee discounts (Marc Jacobs & LVMH

Job summary

Marc Jacobs International in Houston, TX is seeking a Sales Associate at the Houston Galleria location to drive exceptional client experience and store performance. You will engage in clienteling, support operations, and promote the Marc Jacobs brand with a focus on service excellence.

Ideal candidates have retail or customer-service experience, strong communication, and a passion for fashion. Availability to work evenings, weekends and holidays is expected in this luxury retail role.

Qualifications

• 1+ years’ experience in retail, sales, or customer service
• Experience in generating sales and developing client relations
• Strong verbal and written communication skills
• Passion for client experience and fashion brands
• Entrepreneurial spirit and openness to change while honoring brand DNA
• Creative, curious, and collaborative mindset
• Excellent organizational, follow-up, and time management skills
• Passion for Marc Jacobs brand and product offering
• Computer skills including POS and Microsoft Office

Responsibilities

• Consistently achieve or exceed individual and store sales KPIs
• Ensure the store is guest-ready and welcoming
• Provide styling expertise and product knowledge to drive sales
• Guide clients through the client journey and foster repeat business
• Demonstrate knowledge of Marc Jacobs Universe and brand pillars
• Capture client data and cultivate relationships
• Initiate regular client contact and follow-up on inquiries
• Collaborate with colleagues and management
• Maintain inventory and keep sales floor and stockroom organized
• Adhere to company policies and procedures

Skills

Clienteling

Sales-driven

Communication skills

Organization

Brand knowledge

Team collaboration

Flexibility

Tools

POS system

Microsoft Office

Job description

Overview:

Marc JacobsInternational, powered bythe creative genius of Marc Jacobs, seeks a Sales Associate to join its Houston Galleria location in Houston, Texas. As a Sales Associate at Marc Jacobs, you will drive sales & service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Consistently achieve or exceed individual & store sales and other commercial KPIs

• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves

• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge

• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business

• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars

• Capture client data by cultivating new and existing client relationships

• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries

• Foster a culture of collaboration and open communication with colleagues and management

• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management

• Ensure both the sales floor and stockroom are well-organized

• Adhere to all company policies and procedures

QUALIFICATIONS:

• 1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service

• Experience in generating sales, building, and developing client relations

• Demonstrated verbal and written communication skills

• Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations

• Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs

• Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas

• Excellent organizational, follow-up, and time management skills

• Passion for the Marc Jacobs brand and product offering

• Computer skills including operating a POS and navigating Microsoft Office suite

• Must have flexibility to work a retail schedule including evenings, weekends and holidays

SALARY & BENEFITS/WHAT WE OFFER:

The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.

ABOUT MARC JACOBS

For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original.

Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.

EEO STATEMENT

Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don’t meet all of the listed qualifications.

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.