PT Sales Associate (Cashier) - Food Lion

Food Lion; Moyock (NC); On-site; USD 25,000 - 30,000; Part time

Job summary

A leading grocery store is seeking a part-time Sales Associate (Cashier) to provide excellent customer service and ensure a smooth checkout experience. Responsibilities include scanning items, handling payments, and maintaining store standards. Ideal candidates will have strong communication skills and a willingness to learn. Join a team dedicated to serving the community with fresh and affordable products.

Qualifications

• Must meet minimum age requirements for specific job functions.
• Able to meet physical requirements of the position.

Responsibilities

• Provide prompt, accurate and friendly service to customers.
• Scan customers' orders and handle payment transactions.
• Maintain accurate cash control.

Skills

Effective communication

Customer service skills

Willingness to learn

Education

High school graduate or equivalent

Job description

Join to apply for the PT Sales Associate (Cashier) - Food Lion role at Food Lion

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Join to apply for the PT Sales Associate (Cashier) - Food Lion role at Food Lion

Address: USA-NC-Moyock-101 Park Drive Hwy 168 S

Store Code: Store 01042 Front End (7218055)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties And Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and use his or her name whenever possible
• Unload customers’ groceries from cart to belt; unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handle the payment transaction, per standard practice
• Avoid personal conversations with other associates when customers are present
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Follow procedures for refunds and error correction
• Make every attempt to maintain accurate cash control
• Follow procedures and perform overrides
• Identify customers needing assistance and offer to take the customer’s order to their car
• Maintain alertness and call for assistance when needed to service customers per service standards
• Check prices quickly and accurately
• Be courteous and helpful to other associates
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, maintaining a neat and clean appearance while adhering to the dress code
• Retrieve shopping carts from parking lot and cart corrals using the tether strap per standard practice
• Ensure work station and front end area of the store has a neat and clean presentation
• Report any register malfunction to the Customer Service Manager or MOD
• Ensure MVP savings center KIOSK is filled with paper and functioning properly
• Adhere to all company guidelines, policies and standard practices
• Observe and correct unsafe conditions to prevent accidents
• Notify QA of cleaning issues or maintenance needs on front end
• Complete computer-based training (CBT) and training aid courses successfully
• Perform all other duties as assigned

Qualifications

• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Willingness to learn multiple tasks and technical requirements of the job
• Ability to perform cashier and service center tasks
• Must meet minimum age requirements for specific job functions
• Able to meet physical requirements of the position, with or without accommodations

Physical Requirements

• Use of computers and communication systems required for job functions
• Repetitive hand and arm motions
• Bend and lift weights up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally
• Pull or push up to 75 lbs. on occasion
• Stand 100% of the time, with frequent short-distance walking
• Handle substances related to cleaning, packaging, and food items
• Use hands frequently for handling currency and operating equipment
• Reach and grasp at waist level; occasionally above shoulder or below waist
• Work in extreme temperatures for up to 20 minutes
• Sufficient visual ability to check IDs and written documents
• Move bottles and containers from front end to back room where applicable

Food Lion is an equal opportunity employer, providing employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression.