PT Sales Associate Cashier

Food Lion; Walterboro (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking enthusiastic associates to join their team in a customer-focused role. This position emphasizes delivering exceptional service, ensuring a friendly atmosphere, and adhering to company standards. Responsibilities include assisting customers at the front end, managing transactions, and maintaining a clean and organized workspace. Ideal candidates will have strong communication skills, a commitment to teamwork, and a willingness to learn. Join a company dedicated to making shopping easy and enjoyable for its community, where your contributions will directly impact customer satisfaction and store success.

Qualifications

• High school diploma or equivalent preferred.
• Strong communication and customer service skills required.

Responsibilities

• Provide friendly and prompt service to create a positive shopping experience.
• Handle cash transactions accurately and follow bagging procedures.

Skills

Customer Service Skills

Effective Communication

Cash Handling

Teamwork

Attention to Detail

Education

High School Graduate or Equivalent

Tools

Cash Register

Computer Systems

Job description

Category/Area of Expertise: Retail Operations
Job Requisition: 310337
Address: USA-SC-Walterboro-550 Robertson Boulevard
Store Code: Store 02802 FRONT END (7237006)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

1. Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
2. Greet each customer and use his or her name whenever possible
3. Unload customers' groceries from cart to belt, unloading items for ease of bagging such as grouping cold items together
4. Check the bottom of every cart and under all baby seats for items before completing an order
5. Follow correct bagging procedures for the correct use of bags by type
6. Scan customers' order and handle the payment transaction, per standard practice
7. Avoid personal conversations with other associates when customers are present
8. Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
9. Follow procedures for refunds and error correction
10. Make every attempt to maintain accurate cash control
11. Follow procedures and perform overrides
12. Identify customers needing assistance and offer to take the customer's order to their car
13. Maintain alertness and call for assistance when needed to service customers per service standards
14. Check prices quickly and accurately
15. Be courteous and helpful to other associates
16. Wear the Food Lion uniform with apron, complete with name badge, when on duty, and maintain a neat and clean appearance while adhering to the Food Lion dress code
17. Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
18. Ensure work station and front end area of the store has a neat and clean presentation
19. Report any register malfunction to the Customer Service Manager or MOD
20. Ensure the MVP savings center KIOSK is filled with paper and properly working
21. Adhere to all company guidelines, policies and standard practices
22. Observe and correct all unsafe conditions that could cause associate or customer accidents
23. Notify QA of any cleaning issues or maintenance required on front end
24. Successfully complete computer based training (CBT) and training aid courses
25. Perform all other duties as assigned

QUALIFICATIONS

1. High school graduate or equivalent preferred
2. Effective communication and customer service skills
3. Ability and willingness to learn multiple tasks and technical requirements of the job
4. Ability to perform the technical requirements of cashier and service center
5. Must meet minimum age requirements to perform specific job functions
6. Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

1. Ability to use computers and other communication systems required to perform job functions
2. Perform repetitive hand and arm motions
3. Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
4. Pull or push up to 75 lbs. on occasion
5. Stand 100% of the time, frequently walking short distances
6. Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
7. Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
8. Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level
9. Meet established volume activity standards for the position
10. Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
11. Have sufficient visual ability to check ID cards, checks, invoices and other written documents
12. BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.