PT Sales Associate Cashier

Food Lion; Roanoke (VA); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is looking for a part-time Sales Associate Cashier to join their team. In this role, you will provide exceptional customer service, ensuring a friendly and efficient shopping experience for all customers. Your responsibilities will include handling transactions, maintaining store standards, and assisting customers with their needs. This position offers a great opportunity to develop your skills in a dynamic environment while contributing to a company that values its associates and community. If you are passionate about providing excellent service and thrive in a fast-paced setting, we want to hear from you!

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability to perform technical requirements of cashier.

Responsibilities

• Provide prompt, accurate, and friendly service to customers.
• Handle payment transactions and follow cash handling procedures.
• Maintain a neat and clean work station and front end area.

Skills

Customer Service Skills

Effective Communication

Cash Handling

Attention to Detail

Education

High School Graduate or Equivalent

Job description

Join to apply for the PT Sales Associate Cashier role at Food Lion

Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

To provide fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous, and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties and Responsibilities

• Smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name whenever possible.
• Unload customers’ groceries from cart to belt; unload items for ease of bagging such as grouping cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handle the payment transaction, per standard practice.
• Avoid personal conversations with other associates when customers are present.
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
• Follow procedures for refunds and error correction.
• Make every attempt to maintain accurate cash control.
• Follow procedures and perform overrides.
• Identify customers needing assistance and offer to take the customer’s order to their car.
• Maintain alertness and call for assistance when needed to service customers per service standards.
• Check prices quickly and accurately.
• Be courteous and helpful to other associates.
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, and maintain a neat and clean appearance while adhering to the dress code.
• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice.
• Ensure work station and front end area of the store has a neat and clean presentation.
• Report any register malfunction to the Customer Service Manager or MOD.
• Ensure the MVP savings center KIOSK is filled with paper and functioning properly.
• Adhere to all company guidelines, policies, and standard practices.
• Observe and correct all unsafe conditions that could cause accidents.
• Notify QA of any cleaning issues or maintenance required on the front end.
• Successfully complete computer-based training (CBT) and training aid courses.
• Perform all other duties as assigned.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Physical Requirements

• Ability to use computers and other communication systems required to perform job functions.
• Perform repetitive hand and arm motions.
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
• Pull or push up to 75 lbs. on occasion.
• Stand 100% of the time, frequently walking short distances.
• Handle substances associated with cleaning, packaging, and fresh produce.
• Use hands frequently/continuously for handling currency and operating equipment.
• Frequent reaching and grasping at waist level; occasionally above shoulder or below waist.
• Meet established activity standards.
• Tolerate working in extreme temperatures for up to 20 minutes.
• Have sufficient visual ability to check ID cards, checks, invoices, and other documents.

Food Lion provides equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression.