PT Sales Associate Cashier

Food Lion; Kenly (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a dedicated PT Sales Associate Cashier to enhance customer shopping experiences. This role involves providing fast, friendly service while ensuring accuracy in transactions and maintaining store standards. Ideal candidates will possess strong communication skills and a commitment to customer satisfaction. Join a team that values community engagement and offers a supportive work environment, where your contributions can make a significant impact on customer experiences. If you thrive in a dynamic setting and enjoy helping others, this opportunity is perfect for you.

Qualifications

• Effective communication and customer service skills are essential.
• Ability to learn multiple tasks and meet physical requirements.

Responsibilities

• Provide friendly service and assist customers with their shopping experience.
• Handle cash transactions and maintain accurate cash control.
• Ensure cleanliness and organization of the front end area.

Skills

Customer Service Skills

Effective Communication

Cash Handling

Attention to Detail

Education

High School Graduate or Equivalent

Job description

Join to apply for the PT Sales Associate Cashier role at Food Lion

Address: USA-NC-Kenly-406 Hwy 301 South

Store Code: Store 00587 Front End (7212600)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties And Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and use his or her name whenever possible
• Unload customers’ groceries from cart to belt, grouping cold items together for ease of bagging
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handle the payment transaction, per standard practice
• Avoid personal conversations with other associates when customers are present
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Follow procedures for refunds and error correction
• Make every attempt to maintain accurate cash control
• Follow procedures and perform overrides
• Identify customers needing assistance and offer to take the customer’s order to their car
• Maintain alertness and call for assistance when needed to service customers per service standards
• Check prices quickly and accurately
• Be courteous and helpful to other associates
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, maintaining a neat and clean appearance while adhering to the dress code
• Retrieve shopping carts from the parking lot and cart corrals using the tether strap per standard practice
• Ensure work station and front end area of the store are neat and clean
• Report any register malfunction to the Customer Service Manager or MOD
• Ensure the MVP savings center KIOSK is filled with paper and functioning properly
• Adhere to all company guidelines, policies and standard practices
• Observe and correct unsafe conditions that could cause accidents
• Notify QA of cleaning issues or maintenance needs on the front end
• Complete computer-based training (CBT) and training aid courses successfully
• Perform other duties as assigned

Qualifications

• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to perform the technical requirements of cashier and service center
• Must meet minimum age requirements for specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements

• Ability to use computers and communication systems required for the job
• Perform repetitive hand and arm motions
• Bend and lift weights up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally
• Pull or push up to 75 lbs. occasionally
• Stand 100% of the time, with frequent short-distance walking
• Handle substances related to cleaning, packaging, fresh produce, and household items
• Use hands frequently/continuously for handling currency and operating equipment
• Reach and grasp at waist level frequently; occasionally above shoulder or below waist
• Meet activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes
• Sufficient visual ability to check IDs, checks, and written documents
• Move empty bottles and containers from the front end to the back room where applicable

Food Lion is an equal employment opportunity employer, providing opportunities without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity or expression, or any other protected characteristic.