PT Sales Associate Cashier

Food Lion; Clarksville (TN); On-site; USD 25,000 - 30,000; Part time

Job summary

Join a leading grocery store as a PT Sales Associate Cashier, providing excellent customer service and ensuring a positive shopping experience. Responsibilities include handling transactions, assisting customers, and maintaining store standards. Ideal for those with strong communication skills and a willingness to learn.

Qualifications

• Effective communication and customer service skills required.
• Ability to perform cashier and service center tasks.

Responsibilities

• Provide prompt, accurate and friendly service to customers.
• Scan customers' orders and handle payment transactions.
• Maintain a neat and clean work station.

Skills

Communication

Customer Service

Willingness to Learn

Education

High School Graduate or Equivalent

Job description

Join to apply for the PT Sales Associate Cashier role at Food Lion

Job Details

Address: USA-TN-Clarksville-1764 Hwy 48

Store Code: Store 01473 Front End (7224631)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties and Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and use his or her name whenever possible
• Unload customers’ groceries from cart to belt; unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handle the payment transaction, per standard practice
• Avoid personal conversations with other associates when customers are present
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Follow procedures for refunds and error correction
• Make every attempt to maintain accurate cash control
• Follow procedures and perform overrides
• Identify customers needing assistance and offer to take the customer’s order to their car
• Maintain alertness and call for assistance when needed to service customers per service standards
• Check prices quickly and accurately
• Be courteous and helpful to other associates
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, and maintain a neat and clean appearance adhering to the dress code
• Retrieve shopping carts from the parking lot and cart corrals using the tether strap per standard practice
• Ensure the work station and front end area of the store are neat and clean
• Report any register malfunction to the Customer Service Manager or MOD
• Ensure the MVP savings center KIOSK is filled with paper and functioning properly
• Adhere to all company guidelines, policies and standard practices
• Observe and correct unsafe conditions to prevent accidents
• Notify QA of any cleaning issues or maintenance needs on the front end
• Complete computer-based training (CBT) and training aid courses successfully
• Perform all other duties as assigned

Qualifications

• High school graduate or equivalent preferred
• Effective communication and customer service skills
• Willingness to learn multiple tasks and technical requirements of the job
• Ability to perform cashier and service center tasks
• Must meet minimum age requirements for specific job functions
• Ability to meet the physical requirements of the position, with or without accommodations

Physical Requirements

• Ability to use computers and communication systems required for the job
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally
• Pull or push up to 75 lbs. occasionally
• Stand 100% of the time, with frequent short-distance walking
• Handle substances related to cleaning, packaging, produce, and household items
• Use hands frequently/continuously for handling currency and operating equipment
• Reach and grasp at waist level; occasionally above shoulder or below waist
• Work in extreme hot/cold temperatures for up to 20 minutes
• Have sufficient visual ability to check IDs, checks, and written documents

Food Lion is an equal opportunity employer, providing employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression.