PT Sales Associate - Cashier

Food Lion; Bath (WV); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading grocery store chain is seeking a part-time Sales Associate - Cashier to join their team. The role involves providing excellent customer service, handling transactions, and ensuring a positive shopping experience. Candidates should possess effective communication skills and a willingness to learn in a fast-paced environment.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks.

Responsibilities

• Provide prompt, accurate, and friendly service.
• Scan customers' orders and handle payment transactions.
• Maintain a neat and clean presentation of the work station.

Skills

Effective communication

Customer service skills

Willingness to learn

Education

High school graduate or equivalent

Job description

Join to apply for the PT Sales Associate - Cashier role at Food Lion.

Address: USA-WV-Berkeley Springs-Morgan Sq. Rt. 522 South

Store Code: Store 00807 Front End (7215276)

Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

To provide fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous, and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

Duties and Responsibilities

1. Smile and provide prompt, accurate, and friendly service while engaging customers to create a positive shopping experience.
2. Greet each customer and use his or her name whenever possible.
3. Unload customers’ groceries from cart to belt, grouping cold items together for ease of bagging.
4. Check the bottom of every cart and under all baby seats for items before completing an order.
5. Follow correct bagging procedures for the correct use of bags by type.
6. Scan customers' orders and handle the payment transaction per standard practice.
7. Avoid personal conversations with other associates when customers are present.
8. Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
9. Follow procedures for refunds and error correction.
10. Make every attempt to maintain accurate cash control.
11. Follow procedures and perform overrides.
12. Identify customers needing assistance and offer to take the customer’s order to their car.
13. Maintain alertness and call for assistance when needed to service customers per service standards.
14. Check prices quickly and accurately.
15. Be courteous and helpful to other associates.
16. Wear the Food Lion uniform with apron, complete with name badge, when on duty, and maintain a neat and clean appearance adhering to the dress code.
17. Retrieve shopping carts from the parking lot and cart corrals using the tether strap per standard practice.
18. Ensure work station and front end area of the store has a neat and clean presentation.
19. Report any register malfunction to the Customer Service Manager or MOD.
20. Ensure the MVP savings center KIOSK is filled with paper and functioning properly.
21. Adhere to all company guidelines, policies, and standard practices.
22. Observe and correct all unsafe conditions that could cause accidents.
23. Notify QA of any cleaning issues or maintenance needed on the front end.
24. Successfully complete computer-based training (CBT) and training aid courses.
25. Perform all other duties as assigned.

Qualifications

1. High school graduate or equivalent preferred.
2. Effective communication and customer service skills.
3. Ability and willingness to learn multiple tasks and technical requirements of the job.
4. Ability to perform the technical requirements of cashier and service center.
5. Must meet minimum age requirements for specific job functions.
6. Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Physical Requirements

1. Ability to use computers and other communication systems required for job functions.
2. Perform repetitive hand and arm motions.
3. Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
4. Pull or push up to 75 lbs. on occasion.
5. Stand 100% of the time, frequently walking short distances.
6. Handle substances associated with cleaning, packaging, produce, and household items.
7. Use hands to handle currency and operate equipment such as cash registers and scanners.
8. Reach and grasp at waist level; occasionally above shoulder or below waist level.
9. Meet established activity standards for the position.
10. Tolerate working in extreme temperatures for up to 20 minutes.
11. Sufficient visual ability to check IDs, checks, and documents.
12. Move bottles and containers from front end to back room where applicable.

Food Lion is an equal opportunity employer, providing employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity or expression, or any other characteristic protected by law.