PT Sales Associate - 1857 THE MALL AT ROBINSON

Forever 21; Pittsburgh (Allegheny County); On-site; USD 28,000 - 45,000; Part time

Job summary

A leading retailer is seeking a part-time Sales Associate to provide excellent customer service at their store in Pittsburgh. The role involves engaging with customers, managing sales transactions, and maintaining store standards. Ideal candidates should possess strong communication skills and a positive attitude while being committed to enhancing customer experiences.

Qualifications

• Minimum one year of retail sales experience preferred.
• Must be energetic and charismatic.
• Strong communication and time management skills required.

Responsibilities

• Create a welcoming environment for customers.
• Assist customers with merchandise selection and transactions.
• Maintain visual standards and adhere to company policies.

Skills

Communication

Organizational

Interpersonal

Job description

PT Sales Associate - 1857 THE MALL AT ROBINSON

Join to apply for the PT Sales Associate - 1857 THE MALL AT ROBINSON role at Forever 21

PT Sales Associate - 1857 THE MALL AT ROBINSON

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The Sales Associate is responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience. The Sales Associate bring a positive attitude and service mentality to every interaction in an effort to delight the Forever 21 shopper.

Duties/Responsibilities

Consistently creates a welcoming environment as customers enter or exit the store.

Immediately responds to customer inquiries and needs. Proactively seeks opportunities to deliver a great customer experience. Assists in the location, availability and selection of merchandise.

Uses basic selling techniques to engage with the customer.

Introduces current sales, promotions, credit card applications and other brand initiatives to gain customer’s loyalty.

Follows the Company’s Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting and Styling, and Thanking).

Completes sales transactions and maintains proper accountability at registers.

Processes merchandise returns and exchanges courteously and under company guidelines. Speaks positively about the brand, about our customers, and about other team members. Demonstrates initiative, teamwork and ownership in every interaction.

Maintains the visual standards for the selling floor, fitting rooms, visual displays and presentations. Assists in daily store recovery, before, during or after store opening hours.

Adheres to company policies, procedures, and loss prevention practices.

Shares feedback and ideas with management that will help improve the processes in the store. Adapts to an environment that changes quickly while managing multiple tasks.

Provides support for all cross-functional departments.

Helps set the tone and standards that drive customer satisfaction and that will lead the business to be recognizable within the market.

Must be at least 16 years of age.

Minimum of one year of retail sales experience and previous cash handling experience is preferred. Must be energetic and charismatic.

Must have strong communication, organizational and time management skills.

Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.

Must be able to complete sales transactions in POS register system.

Must be available to work a flexible schedule to meet the needs of the business which may include the closing shift, weekends, and holidays.

Must be able to spend up to 100% of the working time standing and walking. Must be able to lift and carry up to 50 lbs. Must be able to perform repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Apparel and Fashion

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