PT Sales Advisor: Ring Concierge (Bleecker)

Flippa.com; New York (NY); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a rapidly growing fine jewelry company as a Sales Advisor in New York. This role focuses on delivering exceptional customer experiences and driving sales through authentic relationships. Ideal candidates thrive in fast-paced environments and are passionate about fine jewelry. Enjoy the opportunity to work with a dynamic team and contribute to the success of the store. This position offers flexible hours and the chance to engage with a diverse clientele, making it perfect for those looking to make a significant impact in the retail space.

Benefits

Commission Eligible

Medical, Dental & Vision benefits

Employee Assistance Programs

401K

Accrued PTO

Employee discount + wardrobe allotment

Qualifications

• Experience in retail or luxury retail with premium customer service.
• Ability to multitask and foster authentic relationships.

Responsibilities

• Support sales initiatives and enhance customer engagement.
• Maintain visual and operational standards in the store.

Skills

Customer Service

Sales Skills

Relationship Building

Adaptability

Team Collaboration

Tools

Shopify

Endear

Slack

Google Workspace

Job description

About the Brand:

Ring Conciergeis a rapidly growing female-founded fine jewelry company specializing in bespoke bridal rings and fine jewelry. We are seeking a Sales Advisor to become an integral part of our Bleecker Street team. In this role, you will be specializing in selling Fine Jewelry and responsible for delivering an unparalleled client experience, fostering relationships, and driving sales through your expertise and passion for fine jewelry. The ideal candidate has the ability to multitask, foster authentic relationships through clienteling and elevated service and stay organized in a fast-paced environment.

About the Role:

We are committed to finding exceptional talent to represent our Ring Concierge boutique in the Upper East Side. We are seeking dynamic Part-Time Sales Advisors who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.

The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.

As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Position Qualifications:

• Minimum Age: Must be at least 18 years old to align with company standards.
• Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.
• Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
• Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.

Hourly Pay Range: $18/hr to $20/hr.Compensation for this position follows a hourly-plus-commission model and will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills:

• Customer-Centric & Hospitality-Driven- seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
• Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
• Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.
• Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
• Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
• Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.

Key Performance Indicators (KPI’s):

• Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients.
• Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.
• Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.

About Leap:

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!

Leap Perks:

• Commission Eligible
• Medical, Dental & Vision benefits (must average 32+ hours a week)
• AllOne Health - Employee Assistance Programs
• 401K
• Accrued PTO:
  • Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.