PT - Recreation Attendant (Year-Round Position)

City of Lancaster; Lancaster (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

The City of Lancaster is seeking a Customer Service Clerk to provide excellent customer service for recreation and park facilities. Responsibilities include managing registrations for various programs, handling inquiries, and assisting with recreational events. Candidates must have a high school diploma and preferably some experience in cash handling. This role offers a comprehensive benefits package, including health care, vacation time, and retirement options.

Benefits

Health care

Paid holidays

Vacation time

Sick leave

Retirement

Tuition reimbursement

Qualifications

• Must be at least 18 years of age.
• Prefer at least one-year experience with Community Pass.
• 6 months cash handling experience preferred.

Responsibilities

• Facilitates customer relations with a positive attitude.
• Processes participant registration and manages payments.
• Assists with recreational activities and events.

Skills

Customer service

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

Summary

Provides customer service to patrons in person and by telephone, answering questions and assisting with registration and facility reservations.

Essential Duties And Responsibilities

• Facilitate customer relations with a positive, professional attitude and tact.
• Provides information to the public by answering phone and emails and responding to requests.
• Promotes, implements, and assist with recreational activities, including but not limited to youth programs, athletic leagues and tournaments, adult and senior programs, and special events.
• Assist with programs and events by registering patrons for classes and events; entering or documenting registrations; setting up equipment or supplies, completing clean-up activities.
• Provides customer service and responds to routine inquiries regarding the city’s recreation and park facilities, services, and programs.
• Documents and enters payments, prepare receipts and cash reports, secure receipts and payments for processing and scheduling of activities.
• Facilitate equipment check out of recreation, leisure and athletic equipment. Documenting check out and return and ensure all equipment is used safely.
• Carry out additional duties as assigned.
• Provides assistance in coordinating recreation and/or other special events hosted by the city.
• Processes participant registration for various types of recreation classes and activities to include receiving and processing fees.
  
  

This job has no supervisory responsibilities

Education and/or Experience

Must be at least 18 years of age. Must have high school diploma or equivalent.

Certificates, Licenses, Registrations

Prefer at least one-year experience with Community Pass and 6 months cash handling experience

The City of Lancaster offer a complete benefits packeage to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbersemet and more.

To learn more details, vist our benefits page.

01

Have you had experience handling cash or processing payments?

• Yes
• Limited Experience
• No
  
  

02

Are you willing to help with setting up for and cleaning up after events?

• Yes
• Generally
• No
  
  

03

Are you able to use a computer to enter data and look up information?

• Yes
• With Training
• No
  
  

04

Are you able to work evenings and weekends?

• Yes
• Some Evenings / Weekends
• No
• Required Question