PT Package Dispatch Supervisor

hcmportal; Tolland (MA); On-site; USD 75,217,000 - 122,606,000; Full time

Job summary

UPS is seeking a Dispatch Analyst to support the Package Dispatch Supervisor with analysis and daily tasks that back the dispatch and preload teams.

The role involves reviewing dispatch plans, generating reports, and auditing service performance, with emphasis on accuracy and process improvement.

Qualifications

• Bachelor's Degree or international equivalent preferred.
• DPS and UDC knowledge required.
• Experience with Microsoft Office or equivalent software.
• Customer-focused with strong planning and organization skills.
• Familiar with package flow technologies.

Responsibilities

• Verifies system downloads.
• Identifies service failures and exceptions.
• Prints and distributes daily reports.
• Makes report updates and communicates changes to PDS.
• Uses mapping tools.
• Plots data and compares actual vs planned dispatch.
• Maintains loop analysis for periodic reviews.
• Utilizes available reports and systems.
• Completes monthly dispatch audit.

Skills

DPS/UDC knowledge

Customer-focused

Strong planning & organization

Package flow technologies

Education

Bachelor's Degree or International equivalent - Preferred

Tools

MS Office

Job description

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Job Description

Job Summary

This position assists the Package Dispatch Supervisor (PDS) with dispatch analysis and daily routine tasks that support the dispatch and preload teams. He/She is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits.

Responsibilities

• Verifies system downloads.
• Identifies various service failures and exceptions.
• Prints and distributes multiple daily reports.
• Makes necessary report updates and communicates changes to PDS.
• Utilizes mapping tools.
• Plots previous data and compares actual dispatch to planned dispatch.
• Maintains a loop analysis to ensure periodic analysis of all loops.
• Utilizes available reports and systems.
• Completes monthly dispatch audit.

Qualifications

• Bachelor's Degree or International equivalent - Preferred
• Dispatch Planning System (DPS) and UDC knowledge
• Experience using Microsoft Office products or equivalent software
• Customer-focused with strong planning and organization skills
• Familiar with package flow technologies - Preferred

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

UPS does consider job applicants with prior criminal convictions

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $26.25/hr to $42.65/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate’s work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.