PT Package Dispatch Supervisor

United Parcel Service, Inc.; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

United Parcel Service, Inc. in Nashville is seeking a Dispatch Analyst to support dispatch and preload teams by analyzing dispatch plans, generating reports, and auditing service accuracy.

You will identify opportunities, publish findings, and help drive continuous improvement in daily operations. The role requires a Bachelor's degree or international equivalent, DPS/UDC familiarity, and strong planning, organization, and customer-focused skills.

Qualifications

• Bachelor's Degree or International equivalent - Preferred
• Dispatch Planning System (DPS) and UDC knowledge
• Experience using Microsoft Office products or equivalent software
• Customer-focused with strong planning and organization skills
• Familiar with package flow technologies - Preferred

Responsibilities

• Verifies system downloads.
• Identifies various service failures and exceptions.
• Prints and distributes multiple daily reports.
• Makes necessary report updates and communicates changes to PDS.
• Utilizes mapping tools.
• Plots previous data and compares actual dispatch to planned dispatch.
• Maintains a loop analysis to ensure periodic analysis of all loops.
• Utilizes available reports and systems.
• Completes monthly dispatch audit.

Skills

Dispatch planning

MS Office

Customer focus

Attention to detail

Education

Bachelor's degree or international equivalent

Tools

DPS

UDC

Microsoft Office

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

Job Summary: This position assists with dispatch analysis and daily routine tasks that support the dispatch and preload teams. Employee is responsible for analyzing dispatch plans, identifying areas of opportunity, report publication and service audits.

Responsibilities

• Verifies system downloads.
• Identifies various service failures and exceptions.
• Prints and distributes multiple daily reports.
• Makes necessary report updates and communicates changes to PDS.
• Utilizes mapping tools.
• Plots previous data and compares actual dispatch to planned dispatch.
• Maintains a loop analysis to ensure periodic analysis of all loops.
• Utilizes available reports and systems.
• Completes monthly dispatch audit.

Qualifications

• Bachelor's Degree or International equivalent - Preferred
• Dispatch Planning System (DPS) and UDC knowledge
• Experience using Microsoft Office products or equivalent software
• Customer-focused with strong planning and organization skills
• Familiar with package flow technologies - Preferred

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.