PT Optical Sales Associate

Shopko Optical; Neenah (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive wages and sales incentives

401K with match

Employee discounts on eyewear

On the Job Training & Certification

Teammate Discounts on eyewear

Job summary

A prominent vision care provider is looking for a part-time Optical Sales Associate in Neenah, Wisconsin. This role involves providing excellent customer service, assisting patients with eyewear selection, and managing orders for optical products. Candidates should be high school graduates with good communication skills and preferably some optical experience. The position offers competitive wages and benefits including training, discounts, and a 401K plan.

Qualifications

• High School Graduate or equivalent required.
• Maintain license as required by state.
• Experience in optical dispensing is preferred.
• Experience in an office or optical dispensing is preferred.
• Able to handle multiple customer interactions at a time.
• Able to analyze prescriptions and perform adjustments.

Responsibilities

• Provide excellent customer and patient service.
• Analyze patient eyewear needs and recommend appropriate solutions.
• Prepare work orders for the Optical Lab.
• Assist patients with frame repairs and adjustments.
• Show patients how to insert, remove and care for contact lenses.
• Assist Optometrist with case histories and screenings.
• Balance accounts and process medical billing information.
• Maintain merchandising of frame inventory.

Skills

Customer service skills

Communication skills

Frame selection

Prescription analysis

Optical dispensing

Education

High School Graduate or equivalent

State license (as required)

Shopko OCE Certification

Tools

Optical equipment

Cash register

Personal computer

Job description

Join to apply for the PT Optical Sales Associate role at Shopko Optical

It all starts in our centers, where our dedicated team members combine state-of-the-art technology, exceptional eye care, and hometown Midwestern values to deliver high-quality products and services. As part of this team, you will have the opportunity to build meaningful relationships in the communities we serve through a rewarding career helping improve the sight and lives of our patients. Enjoy on-the-job training and certification opportunities.

Position Summary

Provide excellent patient and customer service in the selection, ordering, and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

Duties and Responsibilities

• Provide excellent customer and patient service according to company and Optical Center standards
• Analyze patient eyewear needs
• Recommend specific lenses, lens coatings and frames to satisfy patient needs
• Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
• Order and dispense eyewear accurately and professionally
• Assist patients with proper frame repairs and adjustments
• Show patients how to insert, remove and care for their contact lenses
• Assist Optometrist with case histories and screenings
• Maintain a complete knowledge of third-party plans and claims
• Explain promotions and special lens offerings to patients and customers
• Balance accounts
• Prepare work orders containing specific instructions for Optical Lab
• Process medical billing information
• Ensure proper merchandising of frame inventory

Minimum Knowledge, Experience & Skills Requirements

• High School Graduate or equivalent
• Maintain license as required by state
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
• Previous experience in an office and/or optical dispensing is preferred
• Able to handle multiple customer interactions/phone calls at a time
• Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

Essential Functions & Work Requirements

• Ability to effectively communicate at all levels through written and verbal communication
• Able to read and write at a high school graduate level
• Able to sit or stand for extended periods of time
• Able operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Ability to lift 10 to 20 pounds
• Ability to see (Near, Distance, Color, and Depth Perception)
• Manual and finger dexterity, as well as hand/arm steadiness
• Good eye and hand coordination
• Able to operate a cash register, various optical equipment and tools
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development

Benefits

• Competitive Wages & Sales Incentives
• Volunteer Pay
• Sick Pay: Eligible Teammates accrue sick leave per state law
• 401K with Match and vested at 100%
• Employee Assistance Program
• On the Job Training & Certification
• Teammate Recognition Program
• Teammate Discounts on eyewear and contact lenses

Shopko Optical is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.