Operations Support Associate

brobstongroup.com - Jobboard; Leesburg (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

brobstongroup.com - Jobboard in Leesburg, Virginia is seeking support for day-to-day store operations. Responsibilities include processing merchandise, maintaining inventory, and assisting customers as needed.

This non-selling role involves managing stock levels and fulfilling store needs. Candidates must have retail experience, effective communication skills, and the ability to lift up to 30 lbs. The position offers flexibility in scheduling and a collaborative work environment.

Qualifications

• Preferred back of house or similar retail experience.
• Ability to communicate effectively with customers and store personnel.
• Ability to lift and maneuver up to 30 lbs and work on the sales floor.
• Willingness to work a flexible schedule including days, evenings, weekends, and possible overnight shifts.

Responsibilities

• Process freight and merchandise per company guidelines.
• Inspect deliveries for damage and ensure proper sensor placement.
• Perform daily RFID inventory scans.
• Manage ship to home orders and store transfers.
• Maintain organized stock room and sales floor inventory levels.
• Support sales floor with stock checks and customer service.

Skills

Retail experience

Effective communication

Physical capability (lifting 30 lbs)

Flexibility in scheduling

Collaboration

Comfort with chemicals

Participation in training

Job description

Summary

Support day-to-day store operations by receiving and processing merchandise, maintaining stock room and sales floor organization, executing inventory tasks and assisting selling floor needs. This role is non-selling focused but will assist customers and sales transactions as business requires. The position may be offered as full time or part time depending on availability and business needs.

Responsibilities

• Process freight and merchandise per company guidelines including markups markdowns and tagging
• Inspect deliveries for damage and ensure proper sensor and tag placement
• Perform daily RFID inventory scans and complete ISOS replenishment activities
• Manage ship to home orders and store to store transfers
• Maintain organized stock room and sales floor inventory levels
• Support sales floor with stock checks merchandise delivery and customer service
• Process sales transactions returns and discounts following company policies
• Participate in visual merchandising and maintain store presentation standards
• Provide feedback to management on product and category opportunities

Requirements

• Back of house or similar retail experience preferred
• Ability to communicate effectively with customers and store personnel
• Ability to lift and maneuver up to 30 lbs and work on the sales floor stock room and office
• Willingness to work a flexible schedule including days evenings weekends and possible overnight shifts
• Ability to collaborate and foster a positive work environment
• Comfort working with chemicals as required by tasks
• Ability to participate in training and company initiatives