PT Medical Assistant

Heart of Florida Health Center, Inc; Ocala, Northern (FL, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Heart of Florida Health Center is seeking a Medical Assistant to support quality patient care in a climate‑controlled clinic environment. You will perform clinical tasks within scope of practice, manage vital signs, assist with immunizations and in‑office testing, and document patient histories and lab results.

The role requires adaptability across locations and a focus on patient privacy and teamwork. The position emphasizes in‑clinic duties, EMR documentation, and collaboration with physicians

Qualifications

• High School diploma or equivalent required.
• Current BLS certification from nationally recognized organizations with hands‑on skills verification.
• State of Florida MA/CNA certification preferred.
• Spanish fluency is desirable but not essential.
• Ability to communicate effectively and build collaborative relationships with physicians, patients, and staff.
• Demonstrates knowledge of patient privacy rights and confidentiality.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Prepare pre‑visit planning and exam rooms prior to provider exams.
• Complete all tasks in the EMR and maintain accurate records.
• Perform and record vital signs accurately.
• Assist with immunizations, injections, and in‑office lab draws as ordered.
• Document patient history and medication reconciliation at visits.
• Enter lab requests and ensure timely results are received.
• Maintain aseptic technique and infection control policies.
• Support care team huddles and assist providers during procedures as needed.
• Handle referrals, testing, and communications through patient portal and referrals.

Skills

Patient care

Communication

Teamwork

Multitasking

BLS Certification

Education

High School diploma or equivalent

Job description

Job DetailsJob Location: Heart of Florida Health Center CENTRAL - Ocala, FL 34471

Job Summary

The Medical Assistantis responsible forthe delivery of quality care to patients within the scope of practice defined byHeartof Florida Health Center.

Qualifications and Requirements

• High School diploma or equivalent
• Current BLS Certificate fromnationally recognized organizations that include hands‑on skills verification.Online-onlyor non‑recognized certifications are not accepted.
• State of Florida MA/ CNA Certificationpreferred
• Spanish fluency is desirable, but not essential.
• Ability to effectively communicate andestablishcollaborative relationships with physicians, patients,clinicand administrative staff, and the public.
• Demonstrates knowledge and understanding of patient privacy rights.Maintains confidentiality of all medical, financial, and other sensitive materials and information.
• One (1) year of medical office, clinic, or hospital experience is preferred.
• The Medical Assistant works in a medical clinic environment,which isgenerally indoorsin a climate‑controlled environment. The working environment may changesomewhat betweenlocations. Medical Assistantswill be assigned to a home location, however, location assignments will change from time totimeand the Medical Assistant must be able to cover at any location, as assigned, either temporarily or on along‑termbasis.

Essential Functions

• Greetspatients and visitors in a friendly, professional manner.
• Understandsthat our patients are our priority andmaintainsa respectful, pleasant, and polite demeanor at all times.
• Prepares pre‑visit planning.
• Complete all tasks as outlined in EMR (i.e., jellybeans).
• Prepares examination and treatment room prior to andsubsequent toprovider examination.
• Maintains equipment and supplies in the exam room.
• Performs and records vital signs accurately.
• Documents in vaccine, laboratory, and medication inventory logs,as well as records refrigerator and freezer temperatures asrequired.
• Maintains inventoryof supplies and/or informs designated person of any supplies that are needed on a regular basis.
• Activelyparticipatesin daily care team huddles.
• Performs peak flow, hemoglobin, urine dipstick, Accu‑Check, pulse oximeter, visual acuity, and other in‑office procedures asindicatedduring triage according to policy/procedure.
• Performs immunizations, injections, and labdrawsas ordered by the provider.
• Documents all required notes, including patienthistory completelyandtimely.
• Interviews and records of medical historyto includecomplete medication reconciliation at each visit.
• Enters lab requests into thecomputer, andensures that results are receivedin a timely manner.
• Maintains quality and aseptic techniques using standard policies and procedures.
• Performs quality control tests per established protocol.
• Washes and prepares instruments for sterilization.
• Follows OSHA and infection control policies and procedures.
• Documents testing is done in the office in EMR for proper billing.
• Enterslaboratory requisitions and pap tests accurately. Maintain a log of waived tests.
• Contactspatients to provide reports on completed tests.
• Documentsdisclosures of protected health information.
• Participates in care team huddles daily for efficient communication among the teams.
• Maps lab results through Document Import toappropriate ordersfor provider review.
• Obtains outside records for provider review.
• Assistsproviders during procedures/examsas necessary.
• Checks and responds to messages through the patient portal daily.
• Understandsthat our patients are our priority andmaintainsa respectful, pleasant, and polite demeanor at all times.
• Resolves patient issues asappropriate –notifiesappropriate supervisorif unresolved.
• Performs routine housekeeping chores including daily cleaning of countertops, scales, and furniture in exam rooms.
• Documents/assists with processing referrals, including updates, in Referral Management.
• Fax referrals, receive and process faxes from labs and other test results.
• Copies and transmits We Care referrals.
• Utilizes resources in a cost‑effective manner and charges supplies correctly.
• Places andreturnscalls as requested by Providerin a timely manner.
• Demonstrates priority setting and organizational skills.
• Exhibits punctuality and dependability in attendance and work habits.
• Performs CLIA‑waived tests (to include hemoglobin and hemoglobin A1C) in the office as needed.
• Demonstrates knowledge and understanding of patient privacy rights(HIPAA).Maintains confidentiality of all medical, financial, and other sensitive materials and informationin printed, electronic, or verbal form, whichcouldjeopardize the privacy of patients and/or employees. Accesses andutilizestheminimumnecessarypatientidentifiable information to perform job responsibilities and duties and only for authorized purposes.
• Performs other duties as assigned byCenter Nurse Manager orChiefNursingOfficer.

HFHC has reviewed this job description to ensure that essential functions and basic duties have been included.It is intended to provide guidelines for job expectations and the teammembersability to perform the position described.It is not intended to be construed as an exhaustive list of all functions, responsibilities,skillsand abilities.Additionalfunctions and requirements may be assigned by leadership team members asdeemedappropriate.This document does notrepresenta contract of employment, and HFHC reserves the right to change this job description and/or assign tasks for the team member to perform, as HFHC maydeemappropriate.

Physical Requirements

• Frequentsitting at a desk for office work.
• Occasional driving of automobiles for outside appointments and meetings.
• Continuous use of corrected vision, depth perception, wide field of vision, and color. Also, the job will demand continuous use of olfactory, auditory, and tactile senses.
• This position isvery activeand requires standing, walking, bending, kneeling, and stooping all day.
• Duties require attention to detail, alertness, problem‑solving, tolerance to stress, andexercising sound judgment.
• This employee mustfrequentlylift and/or move items over 30 pounds.
• Must be able to lift,carryand handle equipment, supplies, and other work site materials according to position requirements.

Qualifications