PT Front Desk Assistant (Host) - Great Benefits

Napavalleywineacademy; California (MO); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a dynamic team of wine professionals at a renowned winery in Napa Valley as a Part-Time Front Desk Assistant. This role offers a unique opportunity to provide exceptional customer service in a vibrant hospitality environment. As the first point of contact for guests, you will play a crucial role in creating memorable experiences while managing reservations and assisting with inquiries. With a focus on teamwork and a passion for wine, this position not only allows you to engage with guests but also to grow within a supportive and inclusive culture. Enjoy competitive benefits and be part of a team that values diversity and excellence in service.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Matching

Wine Allowance

Qualifications

• Experience in a fast-paced, guest-facing role is essential.
• Strong communication skills and knowledge of the Napa Valley region.

Responsibilities

• Greet all guests upon arrival and manage table seating.
• Handle purchase transactions and assist guests with inquiries.

Skills

Customer Service

Communication Skills

Technical Acumen with Reservation Software

Knowledge of Wine

Ability to Lift 50lbs

Tools

POS Systems

Reservation Software

Job description

Markham Winery located in St. Helena, CA is inviting applicants to join our elite team of wine professionals as a Part-Time Front Desk Assistant (Host). This dynamic position is a unique hands-on opportunity to be a part of a dynamic hospitality team that implements exceptional customer service sales standards in the heart of Napa wine country. As the first and last person our guests see, the tasting room host is an integral part of our team, helping enable world-class customer service to all guests. This is a Part-time non-exempt position based in St. Helena, CA, working 21 hrs./week, scheduled Fri.-Sun. (mandatory weekend availability). This position qualifies for gratuity and our outstanding benefits that include medical, dental, vision, 401K matching, wine allowance and more!


Minimum Qualifications:
- Experience in a fast-paced, guest-facing role
- Hospitality, Restaurant, Retail, Administrative, or Wine Industry Experience preferred
- High technical acumen with Reservation (table management) software and POS systems
- Knowledge and deep passion for wine and the wine industry
- Ability to lift up to 50lbs. with or without reasonable accommodations
- Strong communication skills and knowledge of the Napa Valley region
- Must be able to provide proof of U.S. Work Authorization without current or future sponsorship

Key Responsibilities include but are not limited to:
- Greet all guests upon arrival
- Manage the table seating and assigning of wine ambassadors to our guests
- Answer phone/email inquiries and assist guests with scheduling, and restaurant and lodging recommendations
- Handle purchase transactions and assist all DTC team members
- Maintain inventory of menus, printed materials and paper goods
- Help clearing tables as needed

By joining Markham Vineyards, you will be joining a team of diverse individuals, all passionate about wines, our employees, and our business and what they do! We aim to provide a fun and inclusive culture where everyone can be the best they can be and have a great time doing it. When applying for this opportunity, please complete an application and provide a complete resume. Distinguished Vineyards and it’s wine partnerships (MacRostie Winery, Markham Vineyards, and Argyle Winery) are an equal opportunity employer and encourages all to apply. All applications are kept confidential. Please visit our website to learn more about our culture: www.distinguishedvineyards.com.

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