PT Food Lion To Go Associate

Food Lion; Blythewood (SC); On-site; USD 25,000 - 40,000; Part time

Job summary

An established industry player is seeking a dedicated PT Food Lion To Go Associate to enhance customer experiences through fast, friendly service. In this role, you will assist with shopping multiple customer orders and ensure a positive shopping environment. Your responsibilities will include greeting customers, maintaining store standards, and providing support during order pickups. This position offers a chance to work in a collaborative team atmosphere while serving the community. If you are passionate about customer service and enjoy a dynamic work environment, this opportunity is perfect for you.

Qualifications

• Strong interpersonal and communication skills are essential.
• Desire to work in a team environment and learn multiple tasks.

Responsibilities

• Provide friendly service and assist customers with order pickups.
• Maintain standards and maximize sales through excellent customer service.
• Complete required training and follow company policies.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Teamwork

Adaptability

Education

High School Diploma or Equivalent

Job description

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Address: USA-SC-Blythewood-740 University Village Dr

Store Code: Store 02604 Front End (7234744)

Food Lion has been providing an easy, fresh, and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Provide fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Food Lion To-Go Lead in maintaining standards according to Food Lion's standard practice manual. Maximize sales through excellent customer service.

Duties And Responsibilities

• Greet each customer with a smile, using their name when possible, and provide prompt, accurate, and friendly service to create a positive shopping experience.
• Exhibit behaviors aligned with Food Lion's guiding principles, core values, vision, and strategy.
• Shop multiple customer orders using designated tools and equipment efficiently.
• Recognize and differentiate between all types of produce, including varieties of similar products.
• Substitute items upon request.
• Scan, bag, and label purchases accurately, following company policies.
• Verify customer IDs and adhere to store policies regarding alcohol sales.
• Assist customers with order pickups.
• Complete Accountability Forms from start to finish.
• Be courteous and helpful to fellow associates.
• Wear the Food Lion uniform, including apron and name badge, maintaining a neat appearance and adhering to dress code.
• Control store expenses by properly using supplies like receipt tape, bags, and cleaning materials.
• Follow all company policies and standards.
• Observe and correct unsafe conditions to prevent accidents.
• Report cleaning or maintenance issues to QA.
• Complete required computer-based training courses.
• Perform other duties as assigned.
• Meet physical requirements of the role, with or without accommodations.

Qualifications

• High school diploma or equivalent preferred.
• Strong interpersonal, communication, and customer service skills.
• Desire to work in a team environment.
• Willingness to learn multiple tasks and technical aspects of the job.
• Meet minimum age requirements for specific duties.

Physical Requirements

• Ability to use computers and communication devices.
• Perform repetitive hand and arm motions.
• Lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. occasionally.
• Pull or push up to 75 lbs. occasionally.
• Handle various substances related to cleaning and packaging, produce, and household items.
• Stand continuously, with frequent walking.
• Reach and grasp at various heights.
• Work in extreme temperatures for short periods.
• Sufficient visual ability to check IDs.

Food Lion is an equal employment opportunity employer, respecting all characteristics protected by law.