PT Event/Birthday Coordinator for Parker Michaels location

Michaels Stores; Parker (CO); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dynamic Event/Birthday Coordinator to create memorable experiences for guests. This role involves planning and facilitating engaging events, particularly children's birthday parties, while delivering exceptional customer service. You'll interact with clients of all ages, ensuring a fun and creative environment. The position requires excellent communication and organizational skills, along with a passion for creativity. Join a company that values inclusion and offers a range of benefits, including health insurance and paid time off, as you help fuel the joy of creativity in your community.

Benefits

Health Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Qualifications

• Experience working with children and children’s events.
• Retail and/or customer service experience required.

Responsibilities

• Plan and coordinate multiple events, including children’s birthday parties.
• Assist customers with shopping and provide a fast checkout experience.
• Ensure client satisfaction for scheduled events.

Skills

Customer Service

Event Coordination

Communication Skills

Organizational Skills

Problem-Solving Skills

Education

High School Diploma

Job description

PT Event/Birthday Coordinator for Parker Michaels location

Store - DEN-PARKER, CO

Plan, coordinate, and facilitate events (including kids' birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.

Event Coordination

• Plan and coordinate multiple events simultaneously, including children’s birthday parties and other craft classes or events.
• Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
• Demonstrate and instruct craft projects, perform face painting, and other activities.
• Facilitate and implement party add-ons such as goody bags, balloons, etc., to company standards.
• Communicate event details with clients and store team members.
• Complete administrative tasks such as answering emails, making phone calls, and completing paperwork.
• Adjust plans based on client feedback and needs.
• Create backup or emergency plans as needed.
• Ensure client satisfaction for scheduled events.
• Uphold the company’s cleanliness and safety standards. Set up, break down, and clean before and after each event.

Customer Experience

• Assist customers with shopping, locating products, and providing solutions.
• Provide a fast and friendly checkout experience.
• Engage customers in the Rewards program and Private Label Credit Cards, and complete enrollments.
• Educate customers on Voice of Customer (VOC) surveys.
• Assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance.
• Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and company policies to ensure legal and operational compliance.
• Interact respectfully with others, remain positive, promote the organization’s values, and serve as a role model.
• Cross-train in Custom Framing selling and production.
• Participate in daily store cleanliness activities.

Other duties as assigned

Preferred Knowledge/Skills/Abilities

• Energetic and enthusiastic personality.
• Ability to handle job stress and interact effectively with guests and co-workers.
• Excellent people skills.
• Experience working with children and children’s events.
• Good communication skills (written, verbal, nonverbal) and listening skills.
• Organizational, interpersonal, and creative problem-solving skills.
• Retail and/or customer service experience required.

Physical Requirements and Work Environment

• Ability to stand for long periods.
• Ability to move throughout the store, including bending, lifting, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves with ladders or equipment.
• Work may include outdoor activities, store cleaning, and working nights, weekends, and early mornings.

Applicants must meet legal requirements. The pay range is $15.50 - $18.20 per hour.

At Michaels, our purpose is to fuel the joy of creativity. We operate over 1,300 stores across North America and online. We offer benefits like health insurance, paid time off, tuition assistance, employee discounts, and more. Visit mikbenefits.com for details.

Michaels is an Equal Opportunity Employer committed to inclusion and providing reasonable accommodations for individuals with disabilities. Contact Customer Care at 1-800-642-4235 for assistance.