PT Customer Service Leader

Food Lion; Thomasville (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a part-time Customer Service Leader to enhance the shopping experience for customers. This role emphasizes delivering fast and friendly service while assisting management in maintaining store standards and maximizing sales. Ideal candidates will possess strong communication skills and a willingness to learn various tasks. Join a diverse team committed to providing an exceptional shopping experience and making a positive impact in the community. If you are passionate about customer service and thrive in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Strong communication and customer service skills are essential for this role.
• Willingness to learn multiple tasks and technical skills is required.

Responsibilities

• Provide prompt, friendly service, engaging customers positively.
• Maintain store cleanliness and organization while adhering to safety standards.

Skills

Customer Service Skills

Communication Skills

Cash Handling

Technical Skills

Education

High School Diploma or Equivalent

Job description

Join the PT Customer Service Leader role at Food Lion

Location: 902 W Cooksey Dr, Thomasville, NC, USA

Food Lion has been providing an easy, fresh, and affordable shopping experience since 1957, serving over 10 million customers weekly across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

To deliver fast, friendly, and flexible customer service, assisting the Customer Service Manager and Assistant Customer Service Manager in maintaining standards, maximizing sales, and ensuring excellent service.

Responsibilities

• Provide prompt, friendly service, engaging customers positively
• Greet customers and use their names when possible
• Maintain store cleanliness and organization
• Handle office functions, cash reports, and transactions accurately
• Ensure all equipment and kiosks are functioning properly
• Perform cashier duties and lead customer service when needed
• Adhere to company policies, dress code, and safety standards
• Complete required training and perform other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Strong communication and customer service skills
• Willingness to learn multiple tasks and technical skills
• Ability to perform cashier and service functions
• Must meet age and physical requirements

Physical Requirements

• Use of computers and communication systems
• Repetitive hand and arm motions
• Lifting up to 50 lbs., pushing/pulling up to 75 lbs.
• Standing and walking for extended periods
• Handling various substances and working in temperature extremes

Food Lion is an equal opportunity employer, committed to diversity and inclusion.