PT Client Advisor - Legacy West

FashionUnited; Plano (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

A luxury retail company in Texas is seeking a Tiffany Client Advisor passionate about providing exceptional client experiences. You will develop meaningful client relationships, exceed sales targets, and embody the Tiffany brand in every interaction. Responsibilities include delivering memorable experiences, achieving commercial results, and connecting with a diverse clientele. Ideal candidates will have experience in retail or luxury environments and show flexibility in work hours, including evenings and weekends.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving commercial results.
• Ability to connect with clients.
• Flexibility to work hours that include nights and weekends.
• Experience working with diverse client bases.
• Proficiency with POS systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States.

Responsibilities

• Embodies the Tiffany brand in client interactions.
• Develops client relationships and exceeds sales targets.
• Delivers memorable experiences to clients.
• Utilizes client feedback to enhance store experiences.
• Identifies ways to grow the business and enhance client experiences.
• Identify innovative ways to grow your business through elevating client experience.

Skills

Excellent communication

Client relationship development

Sales achievement

Flexibility to work non-traditional hours

Proficiency with Point of Sales systems

Tools

Point of Sales systems

Client tracking systems

Microsoft Outlook/email

Job description

As a Tiffany Client Advisor you will:

• Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each clients experience extraordinary.
• Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
• Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan
• Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.
• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data. Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experience in each client appointment
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily

Service

• Elevate in store experience by consistently delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch.
• Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event
• Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback.
• Connect with your clients wardrobe to style them

Qualifications

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving Commercial results.
• Ability to connect with the client
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.