PT Cashier

Kiamilwaukee; Milwaukee (WI); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in automotive services is seeking a Customer Service Representative to greet customers at the cashier window, handle payments, and maintain service records. The ideal candidate will be detail-oriented, possess excellent communication skills, and be able to multitask in a fast-paced environment while ensuring excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Team player focused on exemplary customer service.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greets customers at the cashier window and handles payments.
• Reconciles cash drawer daily and issues receipts.
• Answers multi-line switchboard and directs consumers appropriately.

Skills

Customer service

Organizational skills

Multi-tasking

Education

High school diploma or GED

Job description

Responsibilities

Greets customers at the cashier window in a pleasant and professional manner.

Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.

Make change accurately and issue receipts to customers.

Reconcile cash drawer daily.

Promptly and efficiently answer multi-line switchboard and direct consumer to the proper department and follow up in a timely manner.

Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.

Maintenance and Filing of Service Repair Orders, Parts Counter Tickets, Hard Copies.

Perform any other special duties as requested by Dealer and other Managers.

Regular attendance consistent with attendance policy.

Must follow all company safety policies and procedures.

Qualifications

High school diploma or general education degree (GED) or equivalent combination of education and experience

Team playerfocused on providing exemplary customer service

Ability to multi-task in a fast-paced work environment

Detail oriented with strong organizational andcommunication skills

18 years of age or older required

Rosen Automotive Group is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.