PT BOH F&B Operations

El Paso Live; El Paso (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Legends Global in El Paso seeks a Banquet Captain/BOH supervisor to lead event service teams, ensure proper set-ups, coordinate labor and equipment, and maintain high cleanliness and ambiance standards.

The role requires strong English communication, task prioritization, and flexibility to work nights, weekends, and holidays; competitive salary with equal opportunity employment.

Qualifications

• High school diploma or GED required.
• One year of BOH operations experience.
• Food Handler’s and Alcohol Awareness certificates preferred.
• Ability to work flexible hours, including nights, weekends and holidays.

Responsibilities

• Communicate effectively with team, verbal and written.
• Consult with assistant manager regarding staffing and equipment needs.
• Meet with Chef on Duty to review BEO setup and labor requirements.
• Lead servers, resolve conflicts, and maintain guest satisfaction.
• Ensure function space cleanliness, ambiance, and safety standards.
• Complete paperwork and closing duties per department policy.

Skills

Leadership

Communication

Decision making

Customer service

Education

High school diploma or GED

Food Handler’s certificate

Alcohol Awareness certificate (preferred)

Tools

POS systems

Computers/Basic programs

Job description

Include the following. Other duties and responsibilities may be assigned.

• Must be able to communicate effectively, both verbal and written, in English.
• Must be able to make quick and accurate decisions.
• Consults with assistant manager regarding serving arrangements and additional employees and equipment required.
• Meets with Chef on Duty at the start of every shift to review BEO set up and labor needs.
• Anticipate customers’ needs based on BEO or assistant manager request based on product or layouts.
• Must be a leader, motivating the servers, resolving conflicts and exceeding guest expectations.
• Promotes and maintains the highest level of customer service to all Destination El Paso guests
• Determines when a guest should not be served additional alcoholic beverages in accordance with TABC policies.
• Must inspect function space prior to start of function to ensure cleanliness, organization and ambiance, (first impression, attractiveness, etc.)
• Carries out responsibilities in accordance with the organization’s/department policies and applicable laws.
• Responsible for equipment inventory monthly.
• Ensure the back of the house are maintained in a clean and orderly fashion.
• Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Complete all paperwork and closing duties in accordance with departmental standards and assistant manager needs.
• Review status of assignments and any follow‑up action with Banquet Manager and/or oncoming Supervisor
• Notify Assistant Manager when low on items such as lemons, creamers, coffee etc.
• All other duties assigned. Runner Responsibilities
• Preps for set up of product needed for bar, concession and or other F&B needs through an event.
• Responsibilities include planning, assigning, and directing needs for F&B set ups and other operational needs that are needed to prep or set up for any F&B related events.

Education and/or Experience

• High school diploma or GED
• One year’s experience as a BOH operations
• Food Handler’s and Alcohol Awareness Certificate preferred.
• Ability to prioritize multiple projects and meet strict deadlines.
• Ability to work under minimal supervision.
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours as needed.
• Must have a professional attitude and appearance.
• Daily lifting and carrying up to 20 lbs. Up to 10 minutes at a time.
• Performing work through repetitive eye/hand coordination
• Must be able to balance and have good manual dexterity.
• Constantly reaching, standing, walking, and stooping.
• To perform this job successfully, an individual should have knowledge of computers and basic computer programs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside the building, as needed by events.

Working Conditions: Activities occur both inside and outside facility; some exposure to adverse weather conditions; ability to work flexible hours, as needed, to include nights, weekends or holidays. Standing for long periods is normal and walking during events is expected.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This position offers a competitive salary.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor