PT Barista - D.C. - Chinatown

Chobani; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company that values kindness and respect in customer service. This engaging role involves welcoming customers, building relationships, and serving delicious beverages efficiently. You'll take pride in maintaining a clean and safe cafe environment while ensuring quality standards are met. If you have a passion for people and a commitment to excellence, this position offers a fantastic opportunity to make a difference in a dynamic team setting. Embrace the chance to grow and shine in a supportive atmosphere where your contributions are valued.

Qualifications

• Ability to lift 40 lbs and stand for long periods.
• Proactive and positive interaction with customers and team.

Responsibilities

• Welcome customers and build relationships with them.
• Ensure cleanliness and safety in the cafe environment.
• Serve quality beverages and meet product standards.

Skills

People skills

Customer service

Initiative

Communication

Tools

POS Systems

Job description

Select how often (in days) to receive an alert: Create Alert

Responsibilities

• PEOPLE: Treat others with KINDNESS & RESPECT
  • Warmly welcome customers
  • Build relationships with repeat customers
  • Take the time to determine customers' coffee needs and interests and offer La Colombe products
  • Respect differences of others even when their values and ideas contrast with our own
  • Find opportunities to lead with kindness
  • Seek to understand others
  • Work cooperatively with others on the team and with leadership
  • Communicate positively and professionally
  • When respect or safety is at stake, reach out to leadership or the people team to seek resolution
• PRODUCT: Deliver DELICIOUSNESS with EFFICIENCY
  • Display a graceful sense of urgency in completing tasks
  • Consistently meet La Colombe product recipes and quality standards
  • Serve quality beverages in a timely and engaging manner
  • Record and accurately process purchases using the POS system, collect and process payments, apply discounts according to La Colombe standards
  • Work with cafe leadership and technical department to help administer quality control
  • Complete required training in a timely manner
  • Coach fellow baristas on our quality and expectations
• PLACE: Demonstrate cafe pride by making CLEANLINESS and safety a priority
  • Work cleanly and safely. Handle hot beverages with care
  • Clean coffee grinder, brewer, and espresso machines
  • Organize products on our shelves and restock as necessary
  • Actively identify any additional safety hazards and escalate to Cafe Leadership
  • Complete opening and closing tasks and checklists
  • Participate in weekly, monthly and quarterly deep cleans of the cafe
  • Proactively maintain and improve the appearance of the Cafe and coffee bar.
  • Sanitize and clean the cafe area as needed throughout the shift

Requirements

• People skills: Dealing with the public and team proactively, professionally, and positively.
• Able to lift 40 lbs or more
• Able to stand for long periods of time
• Frequently required to use hands
• Basic understanding of computer POS Systems
• Ownership: Takes initiative, personally drives & takes pride in La Colombe. CARES