Psychosocial Rehabilitation Service

Empowerment Quality Care Services; Charlotte (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

Empowerment Quality Care Services seeks a dedicated professional to oversee psychosocial rehabilitation services for individuals with severe mental illness. You will deliver education and prevocational services, assist with employment supports, and collaborate with families and community partners to facilitate recovery and community integration.

The role requires coordinating with treatment teams, monitoring client progress, and providing crisis intervention as needed, including after-hours

Qualifications

• Excellent interpersonal skills with ability to develop cooperative relationships with supervisors, residents, and the public.
• Good judgment in selecting procedures and adapting approaches for unusual or complex situations.
• Ability to communicate effectively in speech and writing.

Responsibilities

• Deliver educational activities including basic education and prevocational services to develop work habits.
• Provide transitional or supported employment services to help clients enter competitive employment.
• Visit clients and collateral contacts to ensure access to services and advocate for client rights.

Skills

Interpersonal skills

Communication skills

Judgment

Job description

JOB DESCRIPTION: PSYCHOSOCIAL REHABILITATION

PURPOSE

Oversees and provides psychosocial rehabilitation services which provide skill development activities,

educational services, and pre-vocational training and transitional and supported employment services to

individuals with severe and persistent mental illness.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Deliver educational activities, which include assisting the client in securing needed education services such as adult basic education and special interest courses; and prevocational services, which focus on the development of positive, work habits and participating in work activities.
• Provide transitional or supported employment services to facilitate client entry into competitive employment.
• Visits clients and collateral contacts to observe clients and services; ensures client access to services; advocates for client rights; ensures least restrictive environment and treatment alternatives; supports client/family in achieving rehabilitative goals; monitors medication compliance; provides emergency crisis intervention, and after hours on-call services.
• Responsible for carrying out recipient's Person-Centered Plan; conducts individual and group interventions and skill activities; develops skills training programs; interacts with clients and families; teaches independent living skills and provides encouragement and advice on methods for maintaining appropriate behavior; develop community support; manages at-risk behavior and performs crisis intervention.
• Provide client services including assessing the client need for comprehensive services, linking the client and/or family to needed services and supports, monitoring the provision of services and supports, assessing the outcomes of services and supports, convening the Treatment Team meetings to coordinate the provision of multiple services and ensure appropriate modification of the PCP over time.
• Assist in the development and implementation of any other education and support groups deemed beneficial.
• Attend trainings on recovery, psychiatric rehabilitation, trauma, supported employment practices, substance abuse and cultural competency. Keep apprised of new research and developments in these areas through journals, web sites and literature.
• Assist individuals in developing and practicing the skills defined on their Person-Centered Plans. This may include accompanying individuals to appointments, leisure activities or other activities of interest including religious, educational, or vocational to provide support and encouragement.
• Link individuals to community resources and peer supports to promote community integration. Actively engage individuals in services including outreach visits at the individual's home, crisis center or outpatient facility. Ensure all required documentation is completed in a timely, comprehensive, and legible manner.
• Collaborate with involved personnel in the community such as GED instructors, college professionals, faith-based representatives, volunteer, and employment supervisors as assigned by Program Manager.
• Consult and collaborate with all team members including psychiatrist on a regular basis. Be aware of and follow company policies and procedures including those regarding confidentiality. Participate in quality improvement and data gathering as assigned. Be aware of financial liabilities and coordinate any financial changes with the billing department and assist in securing their party resources when indicated.
• Assist individuals in gaining access to needed psychiatric, medical, social, residential, financial, and other services appropriate for the individual.
• Serves as role model and mentor for both staff and consumers; demonstrates the desired behaviors, and coaches staff in the use of approved techniques and strategies for effective behavior management and modification; assists clients with crisis interventions as needed; instructs; provides emergency response coverage or coordination as per program guidelines.
• Develops supportive relationships with consumers while attending to his/her continuity of care, treatment and service responsibilities as directed by Chief Operating Officer, Clinician and/or Licensed Professionals ensuring that the needs of the clients are met.
• Participates in quality assurance and improvement activities as set forth by the Quality Assurance Director.
• Present in developing and implementing services.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• Excellent interpersonal skills; demonstrated ability to develop and maintain effective, cooperative, and productive work relationships with supervisor, subordinates, residents, and the general public.
• Demonstrated ability to use good judgment in selecting, adapting, or applying methods or procedures to fit unusual or complex situations, and/or consult supervisor on new or unique situations; ability to adhere to policies and procedures and/or develop practical solutions in the absence of such.
• Ability to effectively communicate both verbally and in writing.

CONDITIONS OF EMPLOYMENT

• Satisfactory Background Investigation
• Valid Driver's License and proof of personal vehicle insurance coverage
• Must be available to work 4 Saturday per month on a rotating schedule
• Non-Violent Crisis Intervention Training
• Ability to successfully complete service-specific training courses

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to perform physical activities, drive, stand and walk. In addition, the employee may be required to restrain a resident or physically intervene to resolve an altercation. The physical demands described must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.