Psychiatry Care Coordinator

Adult & Child Health; Indianapolis (IN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off (PTO)

Health insurance

Retirement plan

Professional development

Wellness program

Job summary

Adult & Child Health is seeking a Care Coordinator for Psychiatry in Indianapolis, IN. You will serve as a central point of contact to coordinate outpatient behavioral health and substance use services, review assessments, and connect clients with housing, employment, education, and community resources.

You will collaborate with clinicians and community partners, advocate for clients, and help remove barriers to care while maintaining thorough documentation and care plans.

Qualifications

• Knowledge of case management and rehabilitation in behavioral health or substance use treatment.
• Understanding of community resources and support systems.
• Ability to collaborate with multidisciplinary teams.
• Strong communication, organization, and documentation skills.

Responsibilities

• Care Coordination & Client Support: review assessments and identify needs across healthcare, housing, employment, education, social support and legal systems.
• Coordinate outpatient behavioral health and substance use services.
• Assist clients and families in accessing community resources and supportive services.
• Advocate for clients and help remove barriers to care.
• Collaboration & Communication: maintain regular communication with referral sources, primary care providers, and treatment teams; participate in team meetings.
• Coordinate referrals to outside providers when needed; represent the organization professionally.
• Treatment Planning & Documentation: support development and updates of treatment plans; ensure timely documentation; address chart deficiencies; assist with discharge planning.
• Crisis & Client Support: provide crisis intervention; coordinate transportation and scheduling for services; ensure referrals for medical needs.

Skills

Case management

Resource coordination

Multidisciplinary teamwork

Communication

Documentation

Client advocacy

Education

Bachelor’s degree in a human services field

Job description

Job Description:Care Coordinator – Psychiatry Indianapolis, IN Department: CCBHC Employment Type: Full-TimeHelp Individuals and Families Navigate the Path to WellnessAre you passionate about helping individuals connect to the services and resources they need to live healthier, more stable lives?As a Care Coordinator with Adult & Child Health / Brightli, you will play a key role in supporting individuals receiving behavioral health and substance use treatment. You’ll work closely with clients, families, clinicians, and community partners to coordinate services, remove barriers to care, and help clients achieve meaningful progress in their recovery and overall wellbeing.If you enjoy building relationships, connecting people with resources, and advocating for those in need, this is an opportunity to make a real difference every day.Why Join Our Team?We are committed to supporting our employees so they can focus on providing compassionate, high-quality care.Comprehensive Benefits PackageMedical, dental, and vision insuranceRetirement plan with employer contributionsDisability and life insurance coverageWellness programs and employee support resourcesWork-Life Balance29 days of paid time off per year (vacation + holidays)Supportive and collaborative workplace cultureEmployee Assistance Program with free counseling, legal, and financial servicesAdditional SupportTelemedicine services available 24/7 for medical and behavioral health needsOpportunities for ongoing training and professional developmentWhat You’ll DoAs a Care Coordinator, you will serve as a central point of support for clients receiving outpatient behavioral health services.Key responsibilities include:Care Coordination & Client SupportReview initial assessments and identify client needs related to healthcare, housing, employment, education, social support, and legal systemsCoordinate outpatient behavioral health and substance use servicesAssist clients and families in accessing community resources and supportive servicesAdvocate for clients and help remove barriers to careCollaboration & CommunicationMaintain regular communication with referral sources, primary care providers, and treatment teamsParticipate in treatment team meetings and clinical staffingsCoordinate referrals to outside providers when additional services are neededRepresent the organization professionally within the communityTreatment Planning & DocumentationSupport the development and ongoing updates of individualized treatment plansEnsure accurate and timely documentation of all services providedAddress and correct any chart documentation deficienciesAssist clients and families with transition and discharge planningCrisis & Client SupportProvide crisis intervention and support when neededHelp coordinate transportation and scheduling for treatment servicesEnsure clients receive appropriate referrals for medical or additional support servicesKnowledge, Skills, and AbilitiesSuccessful candidates will demonstrate:Knowledge of case management and rehabilitation practices in behavioral health or substance use treatmentUnderstanding of community resources and support systemsAbility to collaborate with multidisciplinary teamsStrong communication, organization, and documentation skillsAbility to advocate effectively for client needsEducation & ExperiencePreferred qualifications include:Bachelor’s degree in a human services field, such as:Social WorkPsychologyCounselingCriminal JusticeHuman Development and Family StudiesNursing or EducationExperience working with behavioral health, substance use treatment, or community-based services is strongly preferred.Additional Employment RequirementsSuccessful completion of background screening including criminal, driving, abuse/neglect, and fingerprint checksValid driver’s license, acceptable driving record, and current auto insuranceCompletion of required onboarding and training programsCPR and First Aid certification within three months of hireCompletion of behavioral management training within 30 days of hireOngoing professional development training requirementsPhysical RequirementsThis position primarily involves sedentary work, including sitting for extended periods while completing documentation and coordinating services. Occasional walking or standing may be required. Duties may include repetitive movements such as typing and writing during the workday.Join Us in Supporting Healthier CommunitiesAt Adult & Child Health / Brightli, Care Coordinators play a vital role in helping individuals and families access the services they need to thrive.If you're ready to make a meaningful impact in your community while building a rewarding career, we encourage you to apply today.Position Perks & Benefits:Paid time off: full-time employees receive an attractive time off package to balance your work and personal lifeEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & moreTop-notch training: initial, ongoing, comprehensive, and supportiveCareer mobility: advancement opportunities/promoting from withinWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happinessBrightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Adult & Child Health is a Smoke and Tobacco Free Workplace.