PSS Regional Manager - Northwest

Eurofins US Network; Bothell (WA); Remote; USD 100,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA PSS Insourcing Solutions is seeking an experienced Operations Leader to manage multiple scientific teams across the Pacific Northwest. You will lead direct reports, coordinate with clients, and ensure high-quality service and compliance in GMP environments.

This full-time role is remote with local travel to Seattle-area facilities, offering a comprehensive benefits package and growth opportunities within a global life-sciences leader.

Qualifications

• Bachelor's degree is required or equivalent directly-related experience.
• At least 5 years of experience leading direct reports.
• Scientific background with hands-on laboratory or GMP experience preferred.
• Travel locally within the Seattle area frequently; other travel up to 5% of the time.

Responsibilities

• Manage business operations for multiple scientific teams in the Pacific NW (Washington and Colorado).
• Lead direct reports, group leaders and their teams, and serve clients in technical settings such as laboratories or manufacturing facilities.
• Collaborate with clients to meet resourcing and technical needs and ensure staff deliver high-quality service.

Skills

Leadership

Client service

Team building

Communication

Project management

Travel readiness

Education

Bachelor's degree or higher

Job description

Bothell, WA, USA

Full-time

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

Job Description

• Manage business operations for multiple scientific teams in Pacific NW (Washington and Colorado)
• Lead direct reports, group leaders and their teams, and serve clients in technical settings, such as laboratories or manufacturing facilities
• Collaborate with clients to meet their resourcing and technical needs and ensure PSS staff are performing high quality superlative service to contribute to our client operations
• Regular meetings with each direct report, the Eurofins department, and client management
• Disseminate administrative communications and policies
• Financial responsibilities as defined by the Director
• Demonstrate and promote the company vision
• Proactively plan and multitask to maximize productivity, drive efficiency and increased value for our clients
• Develop and meet all quality and productivity metrics, and demonstrate strong teamwork and collaboration
• Manage employee reviews, development, and performance process
• Coach and develop group leaders and staff to enhance their skills and ensure a strong succession plan for employee engagement and development
• Organize technical resources and staff to accomplish client goals within given deadlines
• Ensure adherence to highest quality and efficiency standards in laboratory operations
• Ensure coverage and maximize team performance through Operational Excellence to gain efficiencies and enhance value
• Proactively identify and manage risk to the business and to ensure operational resiliency
• Assist Senior Leadership with business operations, client and team governance, and new business development as needed
• Stays current in science and technology and consults knowledgeably with clients
• Foster morale and teamwork

Qualifications

• Bachelor's degree in Biotechnical Sciences, Engineering, or other related degree concentration, or equivalent directly-related experience
• At least 5 years of experience leading direct reports
• Scientific background with hands on laboratory experience in a pharmaceutical, clinical, or GMP laboratory setting
• Ability to travel locally within the Seattle area frequently. Other travel up to 5% of the time
• Demonstrate strong client service skills, client relationship management, and teamwork, and collaboration
• Regular attendance and punctuality
• Strong computer, scientific, and organizational skills
• Excellent communication (oral and written) and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
• Strong leadership, initiative, and teambuilding skills
• Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

The position is full-time, Monday-Friday, 8:00am-5:00pm, with overtime as needed. Position will be remote with local travel around the Seattle area.

• Target Compensation: $100-115k
• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.