PSR/Technologist Aide

RadNet; Baltimore (MD); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Wellness dollars

Free imaging services for you

Free imaging services for family

Job summary

RadNet in Maryland seeks a Patient Service Representative/Technologist Aide to greet and register patients, collect copays, and verify details. You will handle insurance authorizations, schedule appointments, and safeguard patient information in a fast-paced radiology setting.

The role emphasizes professional communication, patient-first service, and adherence to privacy and safety standards, with opportunities to advance in a team-focused environment.

Qualifications

• High School Diploma or equivalent required.
• 1 year of medical office experience preferred.
• Medical terminology knowledge helpful.
• BLS certification required.

Responsibilities

• Greet, register, collect copays, and verify patient information.
• Obtain insurance/authorizations and collect signatures.
• Schedule, reschedule, or cancel appointments and notify staff.
• Safeguard patient information and on-site medications.
• Maintain professional behavior with patients and staff.
• Respect patient boundaries and cultural sensitivities.
• Build cooperative working relationships with stakeholders.

Skills

Patient care

Professional communication

Prioritize work

Education

High School Diploma

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative/Technologist Aide you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will

• Greet, register, collect copays, and verify all patient information. Assist team members by notifying patient arrival. Communicate delays in appointments in a timely fashion and offers rescheduling for timely and effective care of patients;
• Obtain proper insurance/authorizations and patient information, collects signatures and ensures accuracy and completion of necessary documentation.
• Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

If You Are

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success In This Role, You Must Have

• High School Diploma
• 1 year of previous medical office experience and intermediate computer skills
• Medical terminology knowledge and recent medical/radiology office work experience is preferred.
• BLS certification required

We Offer

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

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