PSR-Part Time

Surgery Partners; Ogden (AR); On-site; USD 36,000 - 54,000; Full time

Job summary

Surgery Partners seeks a Patient Services Representative to handle front office tasks in a medical setting. Responsibilities include charge posting, insurance verification, eligibility checks, and coordinating pre-authorizations for procedures.

As a front-line role, the candidate will collect co-pays, register patients, verify demographics, and ensure accurate data entry in the billing system. Strong customer service in healthcare is essential.

Qualifications

• High school diploma or GED required.
• Two years minimum front office experience in a medical environment.
• Two years of customer service.
• Insurance verification and/or procedure scheduling preferred.

Responsibilities

• Charge capture and over-the-counter payment posting.
• Insurance verification and eligibility.
• Insurance pre-authorization/pre-certifications.
• Counseling patients and families on insurance and payment issues prior to surgery.
• Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
• Registers patients in the system.
• Collects and revises all patient insurance information.
• Collects co-pays, deductibles, and other out-of-pocket amounts at the time of service.
• Posts approved adjustments to patient accounts.
• Balances receipts, reconciles daily work batches, and prepares audit trail.

Skills

Customer service

Front office experience

Insurance verification

Education

High school diploma or GED

Job description

PSR (Patient Service Representative)

The Patient Services Representative performs general business office functions that may include some or all of the following:

• Charge capture and over-the-counter payment posting;
• Insurance verification and eligibility;
• Insurance pre-authorization/pre-certifications;
• Counseling patients and families on insurance and payment issues prior to surgery.
• Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
• Registers patients in the system.
• Collects and revises all patient insurance information.
• Collects co-pays, deductibles, and other out-of-pocket amounts at the time of service.
• Posts approved adjustments to patient accounts.
• Balances receipts, reconciles daily work batches, and prepares audit trail.

REQUIREMENTS

• High school diploma or GED required.
• Two years minimum front office experience in a medical environment.
• Two years of customer service
• Insurance verification and/or procedure scheduling preferred

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.