PS Manager, Operations

University of Utah; Salt Lake City (UT); Hybrid; USD 74,000 - 86,000; Full time

Job summary

An established industry player in healthcare is seeking an Operations Manager to join their innovative team at the College of Nursing. This dynamic role is pivotal in supporting groundbreaking research in oncology patient symptom management and the transformative Rural Huntsman at Home project. As a key member of the Mooney Research Group, you will collaborate with diverse teams, oversee research activities, and implement strategic initiatives. This position offers a unique opportunity to contribute to impactful research while fostering a culture of excellence and continuous improvement. If you are passionate about healthcare innovation and leadership, this role is perfect for you.

Benefits

Retirement Plan

Educational Programs

Flexible Work Schedule

Health Insurance

Qualifications

• Bachelor's degree required; 4 years of management experience preferred.
• Strong leadership and analytical skills are essential.

Responsibilities

• Coordinate research group activities and ensure exceptional customer service.
• Develop and implement policies consistent with the University’s standards.

Skills

Leadership Skills

Team Building

Customer Service

Program Development

Analytical Skills

Education

Bachelor's Degree in a Related Area

Master's Degree Preferred

Job description

Working Title: Operations Manager, Dr Mooney Research Group

Job Grade: G

FLSA Code: Administrative

Patient Sensitive Job Code? Yes

Standard Hours per Week: 40

Full Time or Part Time? Full Time

Shift: Day

Work Schedule Summary: This is a HYBRID position, and will work ON-CAMPUS and VIRTUALLY, with schedules approved by the supervisor.

Location: Salt Lake City, UT

Pay Rate Range: $74,350 - $86,000

Close Date: 05/31/2025

Job Summary

Join the dynamic and innovative team at the University of Utah College of Nursing as an Operations Manager for a new innovative program within Dr. Kathi Mooney’s Research Team. This position is based in Salt Lake City, UT at the University of Utah College of Nursing Emma Eccles Jones Nursing Research Center (EEJNRC). This exciting role involves supporting groundbreaking research in oncology patient symptom management and contributing to the transformative Rural Huntsman at Home project.

Under minimal supervision, this position will be responsible for the Mooney Research Group’s involvement with the Rural Huntsman @ Home Program operations (pertaining to administrative, personnel, and organizational functions). Provides strategic support and leadership in planning, developing, and implementing new programs to advance the mission and goals of the Rural H@H program under Dr. Mooney’s leadership. Assist in evaluating current and proposed systems and procedures. Recommends changes when necessary and assist in implementation of new processes.

Key Responsibilities

• Be a pivotal member of the Mooney Lab and support the Rural Huntsman at Home project, driving impactful research and care initiatives.
• Collaborate with a diverse team of research staff, faculty, clinical professionals, and community members to bring innovative solutions to life.
• Coordinate and oversee research group activities, ensuring exceptional customer service and efficient staffing through effective team-building strategies.
• Act as a vital link between the project, its customers, and staff, ensuring exceptional service and care continuity.
• Forecast, develop, and implement policies and procedures in the areas of customer service, staff management, and objectives that are consistent with University of Utah’s policies.
• Market and promote new and existing programs and services to internal and external customers.
• Participate in University-wide committees to establish customer service standards and administrative plans and policies.
• Develop departmental strategies consistent with the assigned department's continuous quality improvement program.
• Ensure competency of staff through the development and/or presentation of educational programs and through ongoing staff performance evaluations.
• Other Duties as assigned.

Minimum Qualifications

Requires a Bachelor’s degree in a related area of assignment or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of assigned department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of the department.

Preferences

Master’s Degree Preferred. Prefer candidate with experience in oncology and remote patient monitoring research. Experience with successful team building programs.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement. This