Securities Operation Manager

U.S. Bank; Milwaukee (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Life insurance

Disability insurance

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave accruals

Job summary

U.S. Bank is seeking a Class Actions & Proxy Manager to lead the daily operations and strategy for the Class Action and Proxy Services teams within Global Asset Servicing.

The role ensures accurate processing of proxy voting, class actions, entitlements, and asset servicing while maintaining strong controls and client service. The position requires 3–5 years in trust/securities operations and 3–5 years in management, with a Bachelor's degree in accounting or finance (or equivalent).

Qualifications

• Bachelor's degree in accounting or finance or equivalent work experience.
• 3–5 years of experience in trust and securities operational functions.
• 3–5 years of management experience.

Responsibilities

• Lead day-to-day operations for the Class Action and Proxy Services teams within Global Asset Servicing.
• Ensure accurate and timely processing of shareholder proxy voting, class action recovery, entitlement reconciliation, and client asset servicing.
• Drive operational excellence, strategic direction, and risk oversight.
• Collaborate with technology and product teams on platform enhancements and conversions.
• Liaise with vendors and external service providers to support regulatory compliance and client satisfaction.

Skills

Leadership

Management

Analytical skills

Communication

Education

Bachelor's degree in accounting or finance

Equivalent work experience

Job description

Job Description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

The Class Actions & Proxy Manager is responsible for leading the day-to-day operations, strategic direction, and risk oversight of the Class Action and Proxy Services teams within Global Asset Servicing. This role ensures the accurate and timely processing of shareholder proxy voting, class action litigation recovery services, entitlement reconciliation, and client asset servicing activities while maintaining a strong control environment and delivering exceptional client service. The manager leads a team of operations professionals, drives operational excellence initiatives, partners with technology and product teams on platform enhancements and conversions, and identifies opportunities to improve efficiency, scalability, and risk mitigation. Additionally, the role serves as a key liaison with internal business partners, vendors, and external service providers to support regulatory compliance, client satisfaction, and long-term business growth.

Basic Qualifications

• Bachelor's degree in accounting or finance, or equivalent work experience
• Three to five years of experience in trust and securities operational functions
• Three to five years of management experience

Preferred Skills/Experience

• Thorough knowledge of trust and securities operational functions, systems, procedures, products and services
• Thorough knowledge and understanding of legal, regulatory and accounting principles which directly affect Wealth Management & Securities Services business lines and clients
• Well-developed analytical, problem-solving, organizational and project management skills
• Effective interpersonal, verbal and written communication skills
• Excellent supervisory and management skills, including a well-developed knowledge of human resources
• Ability to manage multiple, unrelated tasks
• Additional one to three years experience managing Managers preferred

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.