Provider Relations Manager - Arcadia, CA

Davita Inc.; Arcadia (CA); On-site; USD 71,000 - 141,000; Full time

Job summary

A leading healthcare company is looking for an experienced professional to manage provider relations and service interactions. The role involves designing programs to build strong relationships and implementing strategies for network management, catering to quality metrics and membership growth within a challenging and rewarding environment.

Benefits

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Equity stock purchase

Qualifications

• 3+ years in healthcare with focus on managed care.
• Ability to assess customer needs and provide solutions.
• Experience in coaching and guiding others.

Responsibilities

• Design and implement programs to strengthen provider relationships.
• Manage and develop strategies for provider network.
• Identify gaps in network services and assist with contracting.

Skills

Interpersonal skills

Problem-solving

Analytical skills

Coaching

Job description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

This position is accountable for the full range of provider relations and service interactions including working on end-to-end provider claim and quality, ease of use of physician portal and future service enhancements, and training & development of external provider based programs.

Primary Responsibilities:

• Designs and implements programs to build and nurture positive relationships between the health plan, providers and practice managers


• In collaboration with leadership, directs and implements strategies relating to the development and management of a provider network


• Identifies gaps in network composition and services to assist the network contracting and development staff in prioritizing contracting needs


• Participate in developing and implementing strategies that focus on optimizing provider practices in the areas of quality metrics, population health, and membership growth


• May also be involved in identifying and remediating operational short-falls and researching and remediating claims


• Daily work is self-directed and not prescribed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience in healthcare industry with focus on managed care


• Proven to assess and interprets customer needs and requirements


• Proven to identify solutions to non-standard requests and problems


• Proven to solve moderately complex problems and/or conducts moderately complex analyses


• Proven ability to work with less structure and minimal guidance


• Proven to translate concepts into practice


• Proven to provide explanations and information to others on difficult issues


• Proven to coach, provide feedback, and guide others


• Proven to act as a resource for others with less experience

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.