Provider Relations Manager

Apploi; Mineral Ridge (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Flexible schedule

Job summary

Buckeye Hospice and Palliative Care Services seeks a Provider Relations Manager to lead referral development and community outreach across Mahoning and surrounding counties. You will build relationships with physicians, hospitals, and healthcare partners while educating about Buckeye’s hospice services.

The role emphasizes teamwork, flexibility, and work/life balance, with opportunities to travel and grow referral networks and market presence.

Qualifications

• 1 year of healthcare marketing or business development experience.
• Hospice experience preferred.
• Strong relationship-building and networking skills.
• Excellent verbal and written communication.
• Highly organized and detail-oriented.
• Ability to travel across service area.

Responsibilities

• Develop and maintain relationships with physicians, hospitals, and referral sources.
• Promote Buckeye’s hospice and palliative care services to community partners.
• Identify and develop new referral opportunities in the service area.
• Analyze markets to identify growth opportunities.
• Collaborate with clinical and admin teams to coordinate referrals and patient transitions.
• Maintain records of referral activity and partners.

Education

High school diploma or equivalent

Job description

Provider Relations Manager

Employment Type: Full-Time
Schedule: Monday–Friday
Supplemental Pay: Commission

Build Relationships. Grow Communities. Make a Difference.

Buckeye Hospice and Palliative Care Services continues to expand its reach across Ohio, creating opportunities for experienced, relationship-focused professionals to help us connect patients and families with compassionate hospice and palliative care.

We are seeking a Provider Relations Manager to lead referral development and community outreach throughout the Mahoning county and surrounding counties.

In this role, you will develop and maintain strong relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, healthcare professionals, and other community partners. You will serve as a trusted resource while educating referral sources about Buckeye's hospice and palliative care services.

Buckeye is a progressive hospice and palliative care organization that values teamwork, flexibility, meaningful relationships, and a healthy work/life balance.

What You'll Do

• Develop and maintain professional relationships with physicians, hospitals, assisted living facilities, skilled nursing facilities, healthcare professionals, and other referral sources.

• Promote Buckeye Hospice and Palliative Care Services and educate community partners about available services.

• Identify and develop new referral opportunities within the assigned service area.

• Analyze the potential of the service area to identify target markets and growth opportunities.

• Develop and maintain relationships with existing referral partners.

• Monitor referral activity, marketing trends, and community needs.

• Analyze past and current marketing and referral data to identify opportunities for growth.

• Assist in establishing marketing objectives, priorities, and sales projections.

• Assist with the development and implementation of territory-specific marketing plans.

• Establish reasonable timelines and follow through on marketing initiatives.

• Regularly review and evaluate marketing activities and results.

• Conduct community outreach, presentations, educational events, and professional networking activities.

• Represent Buckeye professionally within the healthcare and community organizations we serve.

• Collaborate closely with hospice clinical and administrative team members to support referral coordination and patient transitions.

• Assist with obtaining physician signatures, delivering IDG updates, and completing other referral-related activities when needed.

• Maintain accurate records of referral activity, contacts, and community relationships.

• Identify opportunities to strengthen Buckeye's presence and reputation within the community.

What We're Looking For

• At least 1 year of experience in healthcare marketing, business development, nursing, social work, or a related field involving interaction with healthcare professionals and organizations.

• Hospice experience preferred.

• Strong relationship-building and networking skills.

• Excellent verbal and written communication skills.

• Highly organized and detail-oriented.

• Ability to manage multiple priorities and work independently.

• Professional and confident when communicating with physicians, healthcare professionals, facility leadership, patients, and families.

• Ability to analyze information and identify opportunities for growth.

• Comfortable using computers, electronic systems, email, and other office technology.

• Valid driver's license and reliable transportation with required automobile insurance.

• Ability to travel throughout the assigned service area.

Work Environment & Physical Requirements

This position requires frequent interaction with healthcare professionals and community organizations throughout the assigned service area.

The role may require:

• Walking, sitting, standing, stooping, and bending.

• Occasional lifting of up to 25 pounds.

• Travel to physician offices, hospitals, assisted living communities, skilled nursing facilities, and community events.

• Meeting deadlines and managing multiple priorities in a fast-paced environment.

Why Join Buckeye?

At Buckeye Hospice and Palliative Care Services, we believe that exceptional hospice care starts with strong relationships.

Our Provider Relations Managers play an important role in connecting patients and families with the care and support they need. You'll have the opportunity to build meaningful community partnerships while working alongside a team that values collaboration, flexibility, and work/life balance.

Benefits

• 401(k)

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Paid time off

• Flexible schedule

Schedule

• Monday–Friday

• Schedule may vary based on community events, referral partner needs, and business development activities.

Education

• High school diploma or equivalent required.

• Additional education or experience in healthcare, business, marketing, nursing, social work, or a related field preferred.

Experience

• Healthcare marketing/business development: 1 year preferred

• Hospice experience: Preferred